Subject Matter Expert - Database Administrator
Internship Gurgaon (Gurgaon) IT development
Job description
about the role
About the role
We’re searching for a talented and passionate Subject Matter Expert - Database Administrator to join our IT Managed Services Team, who will be responsible for all L3 level activities on MSSql and Oracle DBMS.
Job Responsibilities:
· Ensure High availability of customers’ IT Infrastructure managed
· Perform Incident, Problem & Change Management using assigned Tools
· Ensure compliance to agreed SOW’s
· Handle Technical Escalations received from Customer
· Understand and follow SOP’s ensuring compliance to Service Level Agreements (SLA)
· Troubleshoot High Severity incidents & Provide RCA
· Take initiatives in learning new Technologies & Tools
· Co-ordination with customer on Incident resolutions & closure
· Ensure High Availability of GSI monitoring Tools & Service Delivery Infrastructure
· Assist in MIS & Dashboards
· Implement server monitoring and management tools
· Document technical procedures and work instructions
· Optimize and fine tune Performance of servers based on proactive monitoring reports and incidents
about you
About you
Ideal candidates will use their passion for MSSql and Oracle DBMS to provide support to business. They will be responsible for High Availability of GSI monitoring tools & Service Delivery Infrastructure
Qualification and Work Experience:
· BE / Btech in Electronics/Comp/IT/Telecom
· 7 to 8+ years’ experience in SQL and and Oracle database administration
· Excellent Hands-On Experience in Installation, configuration & Troubleshooting of SQL and Oracle DB - Systems Migration from 2008 to 2012 and 2016 systems along with Clustering, Load Balancing, Patch Management.
· Good Knowledge & experience on Back-up, Restore technologies
· Designing Implementation and Administration of Microsoft SQL server 2008 /2012
· Vulnerability Assesment and Mitigation on Oracle and SQL technologies
· Analyzing & Optimizing Oracle/SQL queries for Oracle and/or MS-SQL DBMS environments
· Building Oracle/SQL scripts for Oracle and/or MS SQL DBMS environments
· Exposure to quality standards ISO 20000 & 27000
Required Certification:
· MCSE / MCSA / MCP certification for Windows,
· SQL 2012/2016 Certification
· OCP Certification
· VMware and ITIL Certification would be an advantage
· Knowledge of storage technologies ( SAN/NAS) would be an advantage
additional information
Benefits - At Orange, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. You will be working in a team of cross-functional experts who are working on continuously evolving and challenging technologies.
Life at Orange - At Orange Business Services you are not just joining a tech company, you’re joining a worldwide team united to serve our B2B customers wherever they are on the globe. Our teams are ready to welcome you and help you make a difference and change the world to build a better, digital and more human place. You will have the opportunity to grow & develop with the latest technologies at your fingertips. With us you will really make a difference.
department
Sales & Marketing Asia Pacific
contract
Regular