Sales Administrator
Bratislava, SLOVAKIA
Job description
about the role
- Create GOLD orders upon receipt of Order Request Form from Account Manager
- Review Order information and ensure that signed Order Form is uploaded into internal system
- Review order against terms of contract or order form for compliance and accuracy
- Review pricing against approved rates with commercial management, when needed
- Actively monitor and manage the order tracker, from the initial legal review of a Contract to manage orders through Customer Service Delivery, Order Compliance and Billing.
- Order backlog management (tracking orders that are stuck in gold long time chasing action owner, establishing why orders are on RFS not RFB)
- Receive disconnect requests from selected approved customers, research and work with Global Disconnection team to ensure proper and timely disconnection
- Invoice quality reviews, analyse the Billing report and highlight any anomalies to the Sales team
- Raise CARA requests when necessary
- Provide various performance reports as required on an occasional basis
- Participate in Equant company-wide sales-to-cash process reviews as requested
- Provide first level support to the area sales operations managers
- Advocate and representative to the Country sales operations on topics of processes, reporting, and tools
- Update opportunity status when order is booked
- Issue the weekly pipeline report to Sales Managers and Country Managers
- Provide support in quoto and pricing portal as and when necessary
- Issue the weekly and monthly order report with monthly and annual summaries
- Provide notification to the sales team on contract renewal
- Attend sales and sales operations meetings as required
- Provide administrative support for the office
- Fulfill ongoing job requirements relevant to sales administration & office administration role
- Provide ad-hoc support for administrative areas of office as and when required
about you
Bachelor level degree or equivalent
Min 5 yrs experience providing support to a sales organization In at least 2 of the following categories : finance, accounting, ordering, order tracking, invoicing, billing disputes, contract management
Advanced MS Excel and powerpoint skills
Advanced knowledge of sales automation systems
Prior experience in the development and implementation of sales-to-cash processes
Excellent communication skills
Strong organisational skills
Attention to detail
additional information
base salary from 1,380 € brutto per month, actual salary is likely to be higher based on skills, knowledge and experience.
department
Sales & Marketing Europe
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
contract
Regular