Network Subject Matter Expert

Job description

about the role

Act as technical expert on R& S, datacenter networking and security technologies

Perform analysis and diagnosis of complex networking and security problems

Deploy and support multi-vendor network & security solutions 

Deploy and support network and security monitoring & management tools

Prepare/update  HLD & LLD , process and technical documentation

Support on Sev 1 incidents to resove within SLA

Perform RCA based on OEM inputs

Provide improvement opportunities and recommendations on network and security

Perform tool evaluation and produce recommendations

Work with Global IT support groups, OEMs, vendors, partners and service providers

Provide training to operations team (L1/L2)

Learn and keep up-to-date with the latest technology products

about you

CCIE - R&S /wireless/ Datacenter ( knowledge on CISCO & HP-ARUBA preferred )

Checkpoint / Palo Alto / Juniper/Bluecoat / F5 technical certifications would be added advantage

VMware / Windows / Linux certification – would be an advantage

ITIL certification – would be an advantage

department

Sales & Marketing Asia Pacific

contract

Regular