ISCO Specialist

Job description

about the role

Key accountabilities

Responsible for carrying out allocated International Supply Chain activities as per the defined Process and timelines

Process execution of any of the following ISCO processes: : Parts Planning, Spares procurement, Parts Repair, FLIP Order management, Cisco SP Contract management, LPR/EPR/VPR management, DCD, RTW, APAC Inventory reconciliation, Vendor support contract renewals, Part Returns management, Part Master maintenance, Inventory Audits & Inventory management.

Responsible for updating International Supply Chain Tools and System on real time basis. Be proficient in the various supply chain tools and systems.

Contribute to Special Projects execution

Responsible for Analysis of the KPI’s, its root cause and various other Business parameters to improve the ISCO performance and achieve the set Business targets

Responsible for preparing and analyzing the business reports

Handle and manage the First level escalations and provide satisfactory resolution to Internal or External Customers

about you

International Supply Chain domain knowledge is must

Must be a team player and maintain good professional relations with peers within & outside the Team

Experience in working in Global environment is preferable

Should have exposure to different continents, regions, cultures

Understanding of Financial & Cost accounting is preferable

Should have good interpretation, communication and presentation skills

additional information

Educational qualification

Degree in commerce or any other stream or equivalent

Master in Business Administration (Full Time / Part Time ) is preferable

Certification in Supply Chain from recognized institute is preferable

Knowledge of Lean, Six Sigma, Kaizan, JIT will be an added advantage

Project Management certification will be an added advantage

 

Experience

Minimum 3 years of experience in International Supply Chain is must. Experience in Service Industry, Telecom, IT will be preferable

Strong on hands experience in MS Excel & PowerPoint is must. Experience in MS Access is preferable

Experience in creating simple Macro will be an added advantage

department

Customer Services & Operations

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.  Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

contract

Regular