Unapplied Cash Manager

Job description

Manages credit and collections activities to include the timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action. Directs the activities of the credit and collections support staff to meet company objectives. Supervises a professional staff.

Responsible for managing the activities of credit approval and credit collection. Develops, implements, and maintains systems, procedures, and policies to enhance the credit and collections process. Recommends credit limits, handles special credit arrangements, and problem collection accounts. Coordinates with internal departments on credit policies. Oversees analysis of accounts receivable, aging of accounts to determine overdue accounts, and collections procedures. Creates and/or analyzes monthly reports.

Coordinates the daily activities of a work group, setting priorities to ensure task completion. Provides technical/functional leadership as well as first line supervision, but does not have hire/fire authority. Interacts daily with staff and/or functional peer groups in the presentation of factual information. Demonstrated ability to motivate others. Strong written, verbal, and interpersonal skills. Experience working with customers and sales staff. Attention to detail. Knowledge of Oracle Financials desired. BA/BS in Finance or Accounting.

Desired profile

Qualifications :

Job title: Unapplied Cash Manager – Manager financiar

Department: Credit & Collections – EMEA – Manager financiar

Position reports to: Credit & Collections Manager

Reporting positions : Unapplied Cash Analysts

Main objective of the job:

Coordinates the Unapplied cash team, prioritizing the resource allocation and planning for the team, monitoring performance and ensuring compliance to the Company's cash applications policies and procedures.

Responsibilities:

a) Monitors on a regular basis the team's performance, ensures direct reports meet their individual objectives and perform to established standards. When needed, takes timely actions to coach, develop and train direct reports in order to be able to fulfill their daily responsibilities

to reach the job requirements and needed competencies.

(b) Organizes and distributes people at the work places, allocates other resources (e.g.

computers, software, desktops, headsets, etc.) and monitors daily activities of the team as

planned and scheduled, evaluates and reports status of objective achievement and team results, takes corrective actions within departmental guidelines when needed.

c)Participates in the hiring and orientation at work processes.

d) Participates in internal and cross functional projects.

e) Contributes to the professional development of the team members, involving them in the

necessary activities, trainings and offering the specific support.

f) Should ensure the team members are highly qualified, motivated and efficiently communicate

with the other teams.

g) Evaluates the team members' performance and makes the appropriate recommendations

according to the departmental appraisal standards;

h) Is proactive, contributes with ideas in order to improve the team and department activities,

tools and performance.

i) Fulfills periodical / ad-hoc reports for the management team and / or other internal

customers based on the requests.

j) Acts as first escalation level and solves as quickly as possible for the Cash Applications

analysts within the team, difficult service issues escalated from staff by following company's

policy.

k) Escalates to the appropriate departments all team's requests that are not answered in due time; this is made according to the agreed parameters and the requests volumes.

l) Communicates the Company's goals & objectives into manageable tasks for the team and

ensures full understanding among team members.

m) Replicates Cash Applications best practices across countries within the team and ensures

that process documentation is continuously updated.

n) Ensures adherence to Sarbannes-Oxley & other guidelines, and supports internal & external audits

o) Creates and implements within the team the strategy of work in line with the department's strategy.

p) Collaborates with the Collections teams in order to quickly investigate the unallocated amounts and ensures support concerning this payments

q) Prioritizes each team member's activity taking into account the existing resources and the necessary time for each activity that needs to be performed.

r) Overviews processes within Credit and Collection departments, advices, adjusts and implements process streamlining and/or change within business process management to better harmonize resources to the benefit of the organization. Responds to business needs by continuously using, maintaining and improving tools and systems specific to business area.

s) Knows and understands the politics, procedures and the departments processes.

t) Is responsible with achieving any other tasks given by the direct manager in line with what the activity is supposed and in the timeline agreed at department level.

Requirements:

I. Experience:

Minimum 1-2 years in management area

II. Education:

University Degree

III. Skills/Qualifications:

· Fluency in English is a must;

· Excellent written and verbal communication skills;

· Ability to multi-task, including juggling and prioritizing numerous projects at the same time,

often under strict time constraints;

· Organized and very detail oriented;

· Excellent computer skills (e.g. MS Word, Excel, Adobe, PowerPoint, and Oracle Applications

· Results oriented

· Good negotiation skills.

· Ability to understand and apply the processes and procedures that are specific the the Credit and collections department