Senior Solution Specialist

Job description

Overlay sales personnel providing specialist product expertise to the sales force.

Partners with Account, Technology, and Application sales representatives to qualify and close new business on Oracle solutions. Provides specific industry or product expertise to facilitate the closing of deals within sales representatives territory. Interacts with sales team to architect the solution, and develop and execute solution strategies for market. Manages solution opportunities to obtain appropriate and necessary resources for all qualified opportunities. Leads teams in the sales process for establishing market visibility and deal visibility. Presents/demonstrates solution to high level clients and industry conference attendees. May provide training to field sales on industry/solutions. Builds and maintains a network and up to date specific industry or product knowledge.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 8 years applicable experience preferred. Subject matter expertise in industry/product space. Knowledge of key industry leaders and management. Knowledge of Oracle competition. Presentation and product demonstration experience. Previous consultative selling experience preferred. Excellent communication, negotiating, and closing skills with prospects and customers. Travel may be needed. BA/BS degree in related field.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Desired profile

Qualifications :

We are looking for a hard-working, self-starter to join the SuiteSuccess Last Mile Solutions Team. A Senior Solutions Specialist on our Last Mile Solutions Team will use their NetSuite configuration experience and industry domain expertise to configure new SuiteSuccess Solutions. They will have a strong understanding of core NetSuite processes and functional implementation capabilities using the full range of NetSuite's native configuration tools, to include but not limited to - Dashboard Configuration, Saved Search and Report customization, SuiteFlow configurations and SuiteBundler with SuiteScript capabilities a plus. Strong written skills and attention to detail are key requirements as this role is also responsible for the creation and upkeep of solution documentation utilized by NetSuite Sales and Professional Services as well as our NetSuite Partner community.

Senior Solution Specialists will work closely with our SuiteSuccess Solution Management team to identify core requirements for new solution construction or existing solution updates. They will also showcase our solutions to the industry influence teams to ensure they met or exceeded the solution requirements.

Responsibilities:

· Work directly with the Solution Management team to translate business requirements into functional configurations.

· Ensure the creation of domestically competitive products per market per vertical both at launch and on an ongoing basis.

· Create and maintain documentation associated with SuiteSuccess Solutions.

· Showcase SuiteSuccess solutions to the Solution Management and vertical/regional influence teams to ensure product readiness per market.

· Conduct testing and quality assurance in line with SuiteSuccess standards defined by the Strategic Initiatives' standard operating procedures.

· Participate in business planning activities and ongoing progress reporting with the senior leadership.

· Track and respond to SuiteSuccess support tickets to ensure proper installation of our SuiteSuccess solutions in customer accounts.

· Work directly with NetSuite Support organization to ensure continued customer satisfaction.

Skills and Expertise:

· Bachelors' degree preferably in Business, Accounting, Computer Science, Software Development or equivalent

· Demonstrated ability to communicate ideas clearly and concisely to leadership, both written and verbally.

· Ability to translate business requirements into functional configurations on the NetSuite platform.

· At least 2 years' experience of NetSuite functional or technical consulting with a strong and demonstrable product understanding including process flows, dashboard configuration and publishing, saved searches with formulas, comfort in SuiteFlow & SuiteBundler with SuiteScript knowledge a plus.

· Experience with Agile delivery principles.

· High level of comfort with ambiguity; ability to structure unstructured problems and resolve quickly.