Senior Principal Consultant - Melbourne

Job description

An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.

6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

Desired profile

Qualifications :

The Oracle Marketing Cloud is actively expanding our Technical Services team.

As a Senior Principal Consultant, you will work with mid-level executives, marketing
managers, and IT developers to kickoff and lead our partnership and technical
integration with clients utilizing Oracle Eloqua, Oracle's Cross-Channel
Marketing solution. Clients will depend on you to align Oracle's technology with their custom revenue, marketing, and analytics needs, which you will incorporate into the client's ongoing strategy. Build a strong personal brand in the community and provide strong sales support. You will also working closely with internal Oracle account teams to assist in their management of self-service and managed-service accounts. You will work with C-Level executives, media planners, web developers, and data analysts to ensure adoption and success on the Eloqua Platform.

PRIMARY RESPONSIBILITIES:
- With a focus on your B2B marketing background, draw from your experience and provide Best Practices to provide a clear path for customers to drive more value from Eloqua
- Leverage your B2B marketing knowledge and best practices to collaborate with customers to assist in architecting campaigns, automated programs or other areas
- Manage expectations and delegate share of work effectively to drive success while staying within scope of the service
- Excellent communication ability to effectively communicate ongoing progress to clients and management
- Run multiple accounts and projects
- Ability to facilitate a customer requirements process, and then work with the client to build out those requirements to our platform
- Ability to collaboratively transfer product knowledge and best practices to clients

- Ability to develop the necessary supporting documentation that allows the customer to understand and maintain assets, programs or processes designed and delivered through the service

SKILLS & EXPERIENCE REQUIRED:

- 3 to 5 yrs Modern Marketing experience
- 1 year experience in Eloqua
- Exceptional communication, interpersonal and support skills
- Exceptional client services with a consultative approach
- High energy and ambition to drive success for customers
- Proficiency with IT/software solutions design, configuration, and implementation
- Deep technology experience in B2B software, CRM and marketing automation is a very strong asset

- Post Secondary Education in Computer Science, Engineering, or Business is an asset.