Principal Instructor-Training

Job description

Customizes and delivers education services to external customers.

The Principal Consultant/Instructor is responsible for the success of their assigned Oracle learning management/training event and committed to superior customer service. They are expected to develop plans for continuous personal and professional growth. The Principal Consultant/Instructor is expected to master new services, technology and internal processes shortly after their implementation. Manage aspects of the customer event (i.e. instruction, application implementation, environment, setup etc.) to ensure success. Produce quality deliverables on a project (i.e. assessments, communication, curriculum development, Tutor, eLearning). Ability to teach new technical material and/or implement new Oracle Applications modules with minimal preparation time. Review methods, processes, training materials and/or project implementation plans. Identify weak areas and suggest methods for improvement. Meet utilization targets. Travel as needed.

Job duties are varied and complex, needing independent judgment. May have project lead role. BS or equivalent technical experience preferred. Has obtained one or more industry recognized certifications (OCP, CPA, CPIM). Has 3 plus years technical or professional experience using Oracle products, methods or related software. Has 3 plus years consulting experience or experience teaching adult learners.

Desired profile

Qualifications :

1. Instructor is expected to master new services, technology and internal processes shortly after their release, and prepare to deliver the corresponding curriculum to meet customer demand. Will use class evaluations and act upon data for continuous improvement of delivery methods.

2. Instructor will teach public customer classes from the provided courseware, as well as deliver tailored on-site events encompassing diverse curriculum needs; achieving quarterly utilization and quality targets.

3. Instructor will assist in expanding curriculum breadth to meet customer needs; work with managers to develop and execute action plans to improve quality of classroom instruction, and recommend improvement ideas to management in areas of facilities, products, and curriculum, and departmental collaboration.

4. Will also be expected to engage in special projects such as curriculum review, composition of custom courseware, and product testing for new releases.

5. Instructor must participate in monitoring work schedule to achieve targeted utilization; fulfill administrative and communication requirements in a timely manner.

6. Instructor will assist in setting up hardware and software for course delivery, and assist in the day-to-day operations of the Education Center