Implementation Project Specialist I

Job description

Entry-level implementation project professional who manages the relationship with client site during entire Implementation phase. Tracks and coordinates all moving pieces of the Implementation from start to end. 1st level of escalation for onsite installation team.

Manages Implementation Service deliverables throughout installation project including milestones and project schedule. Develops and maintains consistent standards for project delivery. Reviews project proposals. Confers with implementation team, management or account management to locate the appropriate parties to provide technical advice. Creates and communicates status reporting for both internal and external purposes. Manages project closure and handoff to Account Manager and Help Desk.

0 to 2 years of experience relevant to the role. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

Desired profile

Qualifications :

Preferred Qualifications

Oracle Hospitality Solutions provide integrated software solutions to Hotels, Restaurants, Sports & Entertainment & Travel Industry. Customers worldwide depend on Oracle, Opera, Oracle Point of Sales (POS) and F&B Management solutions to meet their complex business requirements, control operations, and provide superior customer service.

The Oracle Hospitality Co-ordinator’s primary purpose is to execute projects associated with Hotel Consulting engagements. You will work in conjunction with Consulting Sales Representatives, Practice Managers, Resource Management, and other Team Leaders to deliver solutions to our customers.

We are looking for a strong candidate to work on projects primarily in the UK and Ireland whose expertise and work efforts focus primarily on overseeing consultants in the field of Oracle Hospitality product delivery, ensuring quality of project deliverables, and acting as liaison to customer leadership on the project team. There will be a requirement to deliver projects across the region.

This is a fantastic opportunity to work under minimal supervision and demonstrate proactive work habits when overseeing the activities of Oracle Hospitality Consultants, and achieve results through strong subject matter expertise, leadership, collaboration, and teamwork. Organization, prioritization and effective time management are essential to delivering to meet the needs of multiple customers across different projects.

Essential Skills, Education and Work Experience

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Bachelor's degree in computer science, engineering, math or related field is preferred.

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Experience utilizing PMP or Prince2 methodologies

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Experience in Hotels, Food & Beverage or Retail customers would be a plus.

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Experience of being a customer facing project manager and management of remote consulting services is preferred.

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Excellent problem-solving, research and analysis, technical, team building, and leadership skills

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Excellent written and spoken communication skills

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Good (fluent) English oral and excellent written skills is a must. Other European Language is useful

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Excellent interpersonal skills, including customer-facing skills at all levels of a customer organization

· 
Solid presentation skills, great at developing rapport with customers and partners