Global Revenue Recognition Operations Analyst

Job description

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 5 plus years relevant work experience.

Desired profile

Qualifications :

Brief Description : The main function of this role is to provide all required Operational functions to the Revenue Recognition team so they can produce high standard deal reviews. The core objective is to process deals for review from system to analyst to the highest standard in the shortest time possible. This involves running reports, managing workloads, attaching documentation and answering any questions that may be directed in the course of a deal review in a timely manner. The candidate should be able to provide reports to customers when needed and to lead and/or participate in projects as required. Analysts should be able to validate information and follow up where information deficiencies appear. Strong organizational, communicational and decision making skills are required as well as an attention to detail.

Main Responsibilities: The candidate is required to run reports on a daily basis. They must process all deals above scope (provide paperwork and supplementary information) and allocate to the available analysts on a round robin basis depending on the workload of that analyst. They must run the Standard Partner process and allocate Re-Reviews as required.

The candidate should process the billing report on a periodic basis and validate and reconcile this information.

Services reports are required on a twice monthly basis. Any above scope deals should be processed and allocated to the available analysts on a round robin basis.

All other current and future acquisition reports and processes should be developed, implemented, processed and allocated in a timely manner.

Any requests raised through the Operations Request queue should be processed as required.

The candidate should provide Service Portal (email) coverage to the Global Revenue Recognition team

Other responsibilities include ad hoc project work, training and providing any other Operations support to the Revenue Recognition team as required.


Detailed Description : Service Portal: Allocate emails from support portal queue in a timely manner. Set up new users. Set auto-reply as needed at quarter end.
Maintain routing rules. Update analyst mapping as needed due to territory changes. Allocate out “Restricted Products, Journal Entry and Credit Memo Alerts” that are over scope to analysts.

APEX: Run CTS booking reports daily. Load documents into deals – Software, Hardware and Consulting (inclusive of order packs, HWSR reports and Order Lines). Allocate out deals based on draft analyst, bandwidth and language requirements. Link/unlink EZO accruals as needed at quarter end. Answer questions that come into the Operations Request Queue in a timely manner. Standard Deal Process (hardware deals that fall under our Standard Partner listing) – gather paperwork and then allocate the above scope deals out to the team. Load MSA's into the Sun Dashboard. Load Invoice Report pulled from the Global Warehouse into QuickBase daily. Run auditor reports as required at quarter end.

Development: Ability to implement changes into our systems, which could involve coding, designing and implementing systematic processes, business partnering with organizations such as Contracts, Order Administration and Accounts Receivable to develop cross organizational process improvements that are scalable and sustainable.

SW& HW Bookings: From GSIAP, run CTS reports and adhoc reports daily. Investigate analysts issues out of GSIAP vs. APEX for any deltas. Submit VSOE testing to the VSOE team on a quarterly basis.

Services Bookings: From PAA, run Services bookings at least twice monthly.

Operations Revenue Recognition Web Page: Create and maintain content.




Job Requirements:

·  Analytical for management reporting
·  Technical to work on ad hoc database projects (knowledge of SQL would be a plus)
·  Service oriented, friendly and a team player
·  Proficient in desktop applications (MS Word, PowerPoint, email tools, Visio, Excel, etc)
·  Knowledge of Oracle systems and applications.
·  Self starter with the ability to resolve issues independently
·  Relationship development and people management skills
·  Excellent multi-tasker skills and “roll up your sleeves” in order to accomplish necessary tasks
·  Excellent communication skills and interpersonal skills