CX Sales Cloud Architect

Job description

As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

Analyzes business needs to help ensure Oracle solution meets the customer's objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.

Desired profile

Qualifications :

CX Sales Cloud Architect

Detailed Description and Job Requirements

As an experienced consulting professional, this senior level individual has a deep understanding of industry best practices and sales business processes. This includes the ability to:

·  Operate independently to provide quality work products on Oracle Sales Cloud implementation engagements
·  Perform varied and complex tasks that require independent judgment, in order to implement Sales Cloud products and technology to meet customer needs
·  Apply methodology, company procedures, and best practices
·  Have proven experience in requirements gathering, fit gap analysis, data mapping, process mapping, solution design and validation
·  Be hands on experience in configuring Cloud products and has a broad understanding of the underlying data model
·  Lead workshops and effectively communicate with all levels of both internal and customer teams
·  Have experience in all phases of full lifecycle Cloud implementations
·  Demonstrate expertise to deliver functional and technical solutions on customer engagements
·  Lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated Cloud solutions within constraints of time and budget
·  Configure and validate the Sales Cloud application per customer requirements
·  Participate in mapping activities to migrate customer from legacy CRM application(s)
·  Act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members
·  Effectively consult with management of both customer organizations and Oracle
·  Participate in business development activities
·  5 -10 years of experience relevant to this position including 3-4 years consulting and implementation experience
·  Undergraduate degree or equivalent experience preferred
·  Hands on experience in
·  Cloud based solutions
·  Ability to communicate effectively
·  Ability to build rapport with team members and clients
·  Ability to travel 50-75%
·  Implementation experience with Oracle Sales Cloud applications
·  Application domain expertise having worked on Cloud or Enterprise based CRM applications.
·  Experience leading functional activities across the implementation life cycle
·  Expert analytical and troubleshooting skills
·  Ability to effectively communicate business, functional, and technical information across multiple stakeholders
·  Excellent organizational, planning and time management skills
·  Demonstrated team leadership in project-based setting