Technical Support Engineer (Client Side)

Job description

Location: Somerset Energy Innovation Centre, Woodlands Court Business Park, Bridgwater
Work arrangement: 40 hours per week/ 8 hour days
Arrangement: Permanent

NUVIA UK's Technical Services & Consulting department is fast growing with hybrid opportunities available up and down the country. We're striving to create a multidisciplinary team to offer our clients the best range of talent.

 
BPSS clearance will be required at basic level. Prior clearance will not be transferable.

Hinkley Point C is a transformative infrastructure project for the UK, offering large scale, reliable, zero carbon electricity, boosting regional economies and building a foundation for future clean energy systems. NUVIA is a key part of this mission.

Job Purpose / Overview

Join us as a Technical Support Engineer, contributing to Transverse, Mechanical, Electrical and Civils topics at HPC and you’ll be helping us to make sure we continue to deliver technical excellence for the project.

The successful applicant will be a key member of the wider Technical Branch of the Joint Design Office [JDO] , operating as part a team responsible for resolving critical, cross discipline design issues and engaging multidisciplinary Subject Matter Experts.  The role offers exposure to a broad spectrum of technical topics across the project driving resolution of technical issues, strengthen engineering delivery, and enhance resilience of the JDO by proactively mitigating key project engineering risks.

The JDO responds Nuclear Safety Category 3 and 4 site queries as part of the Intelligent Customer role under a Technical Delegation of Authority given from the HPC Design Authority. The Technical Branch within the JDO also delivers Category 1 & 2 changes with support of the wider business.

The JDO is also responsible managing design changes as well as managing design configuration during construction, installation and commissioning, responsible for the management of the non-permanent design, temporary works [MD1] and As-Built information.

Framework & Boundaries

• Support the drafting of technical responses under supervision, ensuring alignment with project standards and expectations across stakeholders. 
• Engage directly with construction teams to maintain visibility of programme drivers and incorporate emerging site priorities into technical planning.
• Coordinate and contribute to the delivery of SFS workshops, capturing outputs and ensuring actions are closed efficiently across disciplines.
• Maintain ownership of the Standard Field Solutions (SFS) Catalogue , driving resolution progress and ensuring alignment with field conditions.
• Collate and synthesise technical information from multiple sources to support standardisation and issue resolution.
• Contribute to process documentation activities, helping to identify inefficiencies and embed continuous improvement practices.

Desired profile

Principal Accountabilities

As a Technical Support Engineer reporting into the Transverse Technical Manager you will:

• Be an organised motivated individual able to communicate with a variety of stakeholders
• Be proactive in chasing delivery and performance of others
• Attend and contribute to meetings when required
• Build working relationships with SMEs, delivery teams and construction partners to facilitate issue resolution
• Support the identification and development of standardised technical solutions across common field challenges
• Assist in the preparation of performance reporting materials including dashboards and narrative summaries
• Contribute to continuous improvement initiatives by capturing lessons learned and identifying trends in technical queries

Knowledge & Skills

Essential

You will have good communication and presentation skills, being able to liaise with a variety of stakeholders across the wider business at various management levels from mid management up to director level.

You will need to:

Have a growth mindset.

• Be resilient, adaptable and have a willingness to learn and develop.
• Understand an individual level of knowledge and where to receive guidance.
• Be able to work and act autonomously.
• Be pragmatic and practical in your approach to developing solutions.
• Be able to demonstrate an ability to resolve straightforward issues of low complexity/risk in own technical discipline/area autonomously.
• Be a competent user of Microsoft software.

Qualifications & Experience

Essential

• Degree (or equivalent) in Engineering or other Science
• Demonstrable evidence of problem solving and stakeholder management

Desirable

• Chartered Engineer or member of similar institute
• Previous experience working in the Nuclear Industry
• Working in engineering design.
• Experience of working on a construction site
• EPR building, plant and system knowledge is desirable.
• Safety Case Knowledge and previous experience of Nuclear Safety Categorisations is desirable.

About NUVIA UK

NUVIA est une branche de VINCI, plus grand groupe intégré de concessions et BTP du monde. NUVIA est plus particulièrement l'entité nucléaire du Groupe VINCI et est impliqué dans le cycle de vie tout entier des installations nucléaires, du New Build au démantèlement, en passant par la maintenance et l'exploitation.

NUVIA est en croissance constante, avec plus de 2700 salariés dans le monde. En moyenne, 100 hommes et femmes nous rejoignent chaque année. Maintenant, plus que jamais, nous recherchons de nouveaux talents pour soutenir la croissance du groupe.