Technical Services Lead

Job description

NUVIA are seeking an experienced and highly skilled Technical Services Lead to lead and manage our technical services team. As the Technical Services Lead, you will play a critical role in ensuring the successful implementation, maintenance, and support of our technical solutions. You will be responsible for overseeing the team's activities, collaborating with cross-functional teams, and providing technical expertise to drive excellence on behalf of Nuvia.

Reports to

Direct report of: Delivery Manager

Key Accountabilities

Technical Leadership and Team Management:

   - Lead and mentor a team of technical professionals, providing guidance, training, and support to ensure the team's continuous growth and development.

Solution Implementation and Deployment:

   - Oversee the end-to-end implementation of technical solutions, ensuring that projects are delivered on time, within scope, and meeting client requirements.

Technical Support and Issue Resolution:

   - Act as an escalation point for complex technical issues, providing hands-on assistance and expertise to troubleshoot and resolve problems.

Client Relationship Management:   

  - Build and maintain strong client relationships by providing exceptional technical guidance, support, and communication.

Technical Strategy and Innovation:  

  - Collaborate with product development teams to provide insights from client interactions, contributing to the enhancement of existing solutions and the development of new ones.

Desired profile

Why Nuvia

Nuvia - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including Civil Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally.

Nuvia is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence.

About NUVIA UK

NUVIA est une branche de VINCI, plus grand groupe intégré de concessions et BTP du monde. NUVIA est plus particulièrement l'entité nucléaire du Groupe VINCI et est impliqué dans le cycle de vie tout entier des installations nucléaires, du New Build au démantèlement, en passant par la maintenance et l'exploitation.

NUVIA est en croissance constante, avec plus de 2700 salariés dans le monde. En moyenne, 100 hommes et femmes nous rejoignent chaque année. Maintenant, plus que jamais, nous recherchons de nouveaux talents pour soutenir la croissance du groupe.