Expires soon Novartis

Product Specialist (Haematology, based in Penang)

  • Graduate job
  • Petaling Jaya, Malaysia
  • Personal services

Job description

Job Description

•Executes business plans for assigned product lines/brands, customers or therapeutic area; uncovers and develops new business opportunities.
•Develops and applies understanding of customer organizations and networks, and of diverse influences that affect customer decisions (e.g. peer relationships).
•Executes call plans for customers, including medical experts from customer or academic communities; develops business/clinical networks.
•Adapts and optimizes approach and communications style during sales calls, responding appropriately to customer needs.
•Makes effective use of available technologies and channels to support sales calls.
•Ensures that Novartis products and supporting services are broadly understood and available to more patients and customers.
•Deploys and uses Marketing and Sales promotional materials and programs; coordinates direct promotion programs and facilitates pull-through activities.
•Presents highly technical portfolios to customer audiences.
•Develops deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to build professional customer relationships and support sound clinical discussions.
•Uses detailed knowledge of competitor products' features and benefits during sales calls to improve sales of Novartis products.
•Allocates resources effectively for sampling, programs, and events, etc.
•Integrates customer-facing activities in cross-functional teams (e.g. Medical Affairs, Market Access) to achieve sales targets.
•Provides Novartis stakeholders and other colleagues with insight and feedback gained from customer interactions.
•Works within Integrity & Compliance policies and all company policies and ensures those around him/her do the same.
•Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.

Desired profile



•Possess at least 2-3 years of experience as a Medical Representative in the Pharmaceutical Industry, experience in hospital/specialty will be an added advantage
•Candidates with a Degree in Science or Pharmacy is a must
•Possess good interpersonal and communication skills
•Able to liaise with staff at all levels in an effective and efficient manner
•Able to work independently as well as a team in promoting the Company's products
•Possess positive attitude and goal oriented
•Has good business acumen



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