Clinical Applications Specialist (Midwest Territory)

Job description

Job Description

You want to see farther, and here at Alcon we have some shoulders for you to stand on. You didn't flinch from the hard courses in school and now you navigate just fine between physics and engineering, chemistry and statistics. But you're looking for more. You want to make a difference. Alcon's world-class research and development team is the place to find out how much of a difference you can make. As you work with us, you'll be able to reach the point where standard methods no longer suffice—you'll need to take your game to the next level. The challenge might be to design new concepts for intraocular lenses or novel non-clinical models for cataract surgery. It could be an assignment to collaborate on advanced analytical methods or to consult with outside specialists on new trends. At Alcon, there's a variety of scientific and technological areas to explore. Our R&D teams are already looking for better ways to improve people's eyesight and we think you can help us see a little farther too. Come and share our vision.

•Assist customers with the proper use of Alcon products to ensure optimal patient outcomes. Provides technical and clinical training, education and ongoing support to certify surgeons and OR staff on the use and application of Alcon's Refractive Laser Products.
•Provides on-site and/or remote clinical application support to customers by providing scientific, technical information in response to on-and-of-label inquiries regarding use of Alcon medical devices.
•Provides clear and accurate documentation of each site visit to CAS Manager via a standardized reporting mechanism within 48 hours of completion of the visit.
•Identifies and reports all adverse events and device deficiencies to Medical Safety per company protocol.
•Addresses reports of AEs requiring root cause analysis and request for feedback and input from physicians as requested by Safety.
•Provides constant feedback to R&D via approved communication plan on clinical performance of products.
•Responds to unsolicited requests from information (on and off label) related to Alcon medical devices, per SOPs and Ethics and Compliance Guidelines.
•Assists with tradeshow demonstration as deemed appropriate by CAS Management per SOPs.

*This role will cover the Upper Midwest Territoy (Chicago, IL/Dallas, TX)
**75% of travel required as this is a field role/work from home
***No relocation

Alcon is an Equal Opportunity Employer and participates in E-Verify. As part of the Novartis Group of Companies, Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to ************@*******.** and let us know the nature of your request and your contact information.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Desired profile

•High School Diploma or Equivalent
•English
•3 years directly related experience

alrpo