Loss Recovery Representative

Job description

Position Title

Loss Recovery Representative

Function

Credit Services

Site / Location of Position

US - Irving, TX

Legal Entity

Nissan Motor Acceptance Corp. (NMAC)

Posting Description

Nissan is a global company driven by the accomplishments of our employees. We find pride in our continued commitment to diversity and an exciting lineup of vehicles. Simply put, we are at the intersection of people, transportation, and the environment which keeps us at the forefront of innovation. Our culture is one that fosters career development while understanding the importance of family and a healthy work/life balance. We're currently looking for a Loss Recovery Representative to join our team at NMAC in Irving, TX .

POSITION FUNCTIONS
·  This Loss Recovery Rep must be knowledgeable of laws that regulate the automotive collection industry; such as, FDCPA, GLB, FCRA, FACTA, Federal Bankruptcy Laws, IRS 1099-C Regulations, federal and state repossession and collection laws.
·  Ability to thoroughly analyze complex legal documents, account conditions, and reach independent decisions in selecting the best course of action to protect NMAC's interests.
·  Mastery of inbound/outbound call activities and queue management, possess strong negotiation, excellent communication, planning, organizational and follow-up skills. Must be able to investigate and resolve complex problems and issues. Minimum Qualfications:
·  Two or more years of Collections experience preferably in an automotive finance industry. Prior bankruptcy, litigation and collections experience is a plus.
·  Ability to multi-task in a high-volume production environment. Ability to perform basic mathematical functions, including manual calculation of delinquency and charge-off account balances.
·  Must be able to easily adapt to change, work independently or in a team environment
·  Working knowledge of the tasks, policies and procedures of NMAC's Customer Service Department, Lease Customer Network Department, Front-End Collections, and/or Regional Collections
·  Must be able to use Microsoft Office computer systems. Must be able to multi-task in a fast paced environment.
·  Bachelor's Degree in Business preferred We are proud to offer employees a benefit package that is designed to enhance your well-being and reward job performance. Some of these benefits include comprehensive healthcare coverage, paid holidays, paid vacation time, 401(K), vehicle lease/purchase programs, and more. Additional site specific benefits such as on-site childcare, gym, and dry cleaning services may also be available at some locations. Welcome to an open lane of possibility. Put yourself in the driver's seat and apply today.
All of us at Nissan - regardless of functional area or expertise - share a passion to design, manufacture and sell high-performance, fun to drive vehicles. Nissan is an Equal Opportunity Employer for all. Applicants will be considered for all positions regardless of race, gender, military status, disability, or any other status protected by law. *Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire. Visa sponsorship for this position is not available at this time.