Global CLM Campaign Management Lead

Job description

Global CLM Campaign Management Lead

“I want to create a better world and build a better business”

Nestlé Professional H.Q, Undefined period of time
Vevey, Switzerland contract, act. rate 100%

Nestlé Professional is the Nestlé 'business to business' Out-of-Home expert, offering its customers in the foodservice industry a diverse set of tailored Food and Beverage Solutions with a focus on taste and health that are Making More Possible for its customers. With over 10,000 employees in more than 90 countries, including over 100 chefs and 15 dedicated foodservice factories, Nestlé Professional has a strong portfolio of brands that customers love and trust.

To complement our Global Business Applications team in Vevey we are currently looking for CLM Campaign Management Lead. Your main mission is to be overall responsible for the Campaign Management Solution and owns the Campaign Management roadmap within the Customer Life Cycle Management (CLM) project. You will drive the prioritisation of business requirements, be the main business person facing the GLOBE design & build teams, and are responsible for the business process integration with other key initiatives, particularly Integrated Digital Platform, Sales Force Automation and Trade Asset Management.

Key responsibilities
·  Ensure Campaign Management processes and systems are standardized and fully aligned across Nestle Professional with existing and future best practice solutions, and provide recommendations on process improvements across the integration's team as well as the application
·  Drive prioritization of Campaign Management business requirements and own the Campaign Management roadmap within CLM
·  Ensure Integration of Campaign Management Solution with Integrated Digital Platform and Sales Force Automation Initiative
·  Drive resolution of cross-functional business issues thru the defined governance approach
·  Collect and document the lessons learned from the lighthouse project and ensure they are applied to the other implementation markets
·  Monitor trends related to our industry, partners and customers and report/present on them internally
Education and experience
·  Channel Marketing experience in the OOH business
·  Between 2 to 5 years of experience in OOH Beverage or food
·  Experience in Project Management and Regional/Global Implementation projects
·  Experience with the use of Marketing Automation/Campaign Management solutions, ideally in a B2B environment
·  Experience in CRM and Digital Marketing in small to medium markets, eCommerce, CRM Systems (Super user/developer/business analyst)
·  Fluent in English, additional languages are an asset
Show us that you have excellent communication and social skills. Your result focused attitude and your ability to work under pressure are key criteria in order to succeed in your position. You demonstrated comfort with ambiguity and ability to work in a dynamic customer service oriented environment. Your pragmatic decisions and your ease with working in a matrix structured environment is what will set you apart from other candidates. This new challenge motivates you? Go for it and apply online at www.nestle.com/jobs .

The Nestlé Group is the World's leading Nutrition, Health and Wellness Company with 88,8 billion Swiss Francs in sales in 2015, more than 335,000 employees worldwide and 436 factories in more than 85 countries. We offer an attractive and dynamic international working environment with constant opportunities for development, reflecting our conviction that people are our most important asset. Learn more about our Group and reasons to join us on www.nestle.com .