CRM Campaign Specialist

Job description

CRM Campaign Specialist

“Incredible challenges and limitless potential and wonderful coffee”

Nespresso Switzerland, Lausanne, Switzerland Undefined period of time, 100%

The Nestlé Nespresso SA Company is the fastest growing operating unit of the Nestlé Group, the world's leading food, beverage, nutrition and wellness company. While benefiting from Nestlé's expertise, Nestlé Nespresso is a strategic business unit in its own right, with overall responsibility for its research and development, the supply of its raw materials as well as the production and the marketing of its premium coffee products.

Nestlé Nespresso S.A. pioneered the portioned coffee market to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savoured at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses.

As CRM Campaign Specialist your main mission will be to drive the Direct Marketing Campaigns content and execution through the campaign management and analyse their performances and efficiency.

Key responsibilities

· Perform the targeting and the execution of emailing and mailing campaigns via the campaign management tool.
· Coordinate the execution of new customers program with external agencies.
· Perform multichannel campaigns, with the aim to maximize the Customer experience via all channels.
· Ensure multichannel consistency and 360° customer experience, with specific focus on Digital Ecosystem.
· Ensure the Data Management and Data Cleaning, establishing the correct processes and flow to guarantee data quality and corrections.

Education and experience

· University degree in Economics/Marketing or Mathematics
· Min. 1-2 year(s) of experience in direct Marketing and Campaign Management
· Experience in Direct Marketing, CRM or Digital within a FMCG, Telecommunication or Digital Company, (Adobe is a plus)
· Experience in Project Management is required
· Fluent in English & French, German is a strong asset

Show us that you are a positive and flexible person with a proactive mindset. If you understand the business environment and are results focused, then apply in English at www.nestle.com/jobs .

The Nestlé Group is the World's leading Nutrition, Health and Wellness Company with 89,5 billion Swiss Francs in sales in 2016, more than 328,000 employees worldwide and 418 factories in more than 86 countries. We offer an attractive and dynamic international working environment with constant opportunities for development, reflecting our conviction that people are our most important asset. Learn more about our Group and reasons to join us on www.nestle.com .