NOC On-Air Operations Manager

Job description

Responsibilities

Role Summary

The NOC On-Air Operations Manager is an integral member of Network Origination Center (NOC) On-Air team, which is responsible for the origination and distribution of 19 NBCU Cable brands and over 65 distribution channels. This On-Air Operations Manager will primary be responsible for maintaining and ensuring the On-air Reliability of the News & Entertainment networks, although will be called upon to work on all Sports, News & Entertainment, and International networks.

The NOC On-Air Operations Manager will have to partner with the engineering and automation teams to drive operational improvements. This Operations Manager will be responsible for maintaining the On-air training matrices and all operational SOPs.

Essential Functions (Responsibilities):

·  Plan Live events across all News & Entertainment cable properties

·  Coordinate transmission feeds from fiber and satellite vendors

·  Work with the different brands to develop contingency plans for live events

·  Create Live event SOPs and operational guidelines

·  Partner with engineering to test all critical on-air systems

·  Lead operational training for various automation systems

·  Troubleshoot issues (process & system), identify root causes, and proactively implement sustainable corrective actions

·  Assist with the onboarding of new employees via detailed training and facility tours

·  Work closely with the Global Client Operations group to coordinate C3 and TVE records

·  Manage projects related to the execution or enhancement of News and Entertainment channels

·  Occasional off-hours support may be necessary to address outages or pressing system issues

·  Able to support nights and weekend live events

Job Number

37817BR
Posting Category

Technology/Engineering
Country

United States
Sub-Business

Global Media Operations
About Us

NBCUniversal is one of the world's leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
State/Province

New Jersey
Career Level

Experienced
Qualifications/Requirements

·  5+ yrs experience in an On-air broadcast environment

·  3+ yrs experience of overall understanding and knowledge of the television production process, broadcast operations, and news/sports/entertainment technical production requirements

·  3+ yrs work experience showing strong computer, communication, and facilitation skills

·  3+ yrs experience demonstrating the ability to effectively lead, prioritize, energize, and coach others

·  3+ yrs work experience in a fast paced environment requiring troubleshooting and process skills, and exhibiting an ability to effectively lead, prioritize and adapt to changing scenarios

·  A track record of meeting or exceeding performance expectations

·  Experience successfully communicating with management, both verbally and in writing

·  Excellent interpersonal skills; able to communicate effectively with large team in high-pressure situations

·  Proficient with Microsoft Office products: Word, Excel, PowerPoint, Visio, Outlook

·  Self-starter that demonstrates initiative and ability to work independently with little supervision;

·  Must be able to work in Englewood Cliffs, NJ

·  Must have unrestricted work authorization to work in the United States

·  Must be able to work a flexible schedule including nights and/or weekends
Desired Characteristics

·  Experience in US Media & Entertainment environment preferred

·  BA/BS in related field

·  5+ yrs experience related field

·  Extensive and significant experience, understanding and knowledge of digital broadcast and production technical systems, standards and processes

·  Technical experience with automated, real-time systems, digital video and audio, troubleshooting and test techniques

·  Excellent communication and interpersonal skills

·  Positive attitude and advocate who promotes high employee morale

·  Proven leadership, high energy level and strong people management skills

·  Should possess strong interpersonal skills for interacting with staff at all levels and clients

·  Strong team-building and customer relations skills

·  Experience with TV playback, scheduling, & distribution systems and operations

·  Able to build and present PowerPoint presentations to effectively communicate a message in a short and clear manner

·  Must be process-oriented and able to apply structure to complex problems

·  Ability to manage multiple projects simultaneously and communicate effectively with all stakeholders

·  Experience with cable and media industry or integrated systems a plus
City

Englewood Cliffs