Loss Prevention Investigator

Job description

Responsibilities

This position will support the Loss Prevention Department as it relates to profit protection in all applicable business ventures within USH.

Responsibilities:

• Conduct both internal and external investigations on the behalf of USH to resolution
• Follow investigative process and maintain case files per department policy
• Review exceptions reports for potential loss as it relates to cash and inventory
• Develop and maintain partnerships with Security as it pertains to job responsibilities
• Conduct CCTV surveillance and review as needed
• Develop and maintain a working relationship with Law Enforcement
• Coach and train USH personnel on Loss Prevention related programs
• Assist with the execution of loss reduction plans by partnering with all necessary departments within USH to achieve LP Department goals
• Perform other duties as assigned

Job Number

41196BR
Posting Category

Theme Parks – Park and Resort Operations
Country

United States
Sub-Business

USH Operations
About Us

Universal Studios Hollywood is the Entertainment Capital of L.A. featuring a movie-based theme park and Studio Tour, and bridged by Universal CityWalk, a dynamic entertainment, shopping and dining complex. Universal Studios Hollywood is an industry leader due to its impressive talent base of highly creative professionals who inspire and produce compelling entertainment and innovative attractions that immerse guests in an authentic Hollywood experience. Universal Studios Hollywood's team of professionals enjoys a unique culture where fun, hard work and high-quality results are priority, resulting in an employee base that is proud to work here. The company offers equally unique opportunities for employees to expand their careers within Universal Studios Hollywood, Universal Parks & Resorts, and the broader NBCUniversal family. It's a big universe, where do you fit in?
State/Province

California
Career Level

Experienced
Qualifications/Requirements

• Minimum High School diploma or equivalent
• Wicklander-Zulawski or John E. Reid & Associates certification, CFI certification a plus
• Must be able to work a flexible schedule that meets the needs of a 24/7 365 day operation including special events which may occur outside of scheduled operating hours
• Some travel may be required
• Must be able to maintain confidentiality
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered
• Must be willing to work in Universal City, CA
• Must have unrestricted work authorization to work in the United States
• Must be 18+ years or older
• Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program
Desired Characteristics

• Minimum 2 years loss prevention experience in a retail/food setting, multi-unit preferred
• Ability to work independently and manage time effectively
• Strong “self-starter” with the ability to proactively identify the need for, and initiate investigations
• Strong verbal and written communication skills
• Excellent investigative and interpersonal skills required
• Strong analytical skills and the ability to handle multiple investigations at the same time
City

Universal City
Notices

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.