Contact Centre Pensions Administrator

Job description

Contact Centre Pensions Administrator

As a Contact Centre Pensions Administrator you will become the first point of contact for MyCSP stakeholders providing a premier service that delivers maximum efficiency in the handling of all enquiries and ensures the highest quality of response

MyCSP administers the pensions for the 1.5 million members of the Principal Civil Service Pension Scheme.

Over the past three years, our business has grown from strength-to-strength aided by the fantastic talent of our employee partners. So to help us grow, MyCSP is on the look-out for more ambitious professionals.

We are currently seeking enthusiastic Contact centre pensions administrators to provide an excellent service for our customers:

• You will need good communication skills as you will be resolving customer queries and handling customer requests.

• Strong analytical skills and being a strong team player is essential as you will be contributing to the achievement of team objectives and productivity targets.

• You will have great attention to detail and take pride in your work and provide excellent customer service

Application

If you have the skills and experience to be successful in this role of Customer Complaints Handler, then we have the support and encouragement to make it happen.

In return for your hard work we offer a competitive salary, a contributory pension scheme, life assurance and 24.5 days holiday rising to 27.5 days after one year’s service. MyCSP also has a twice-yearly bonus scheme based on personal performance and a yearly dividend bonus depending on the company’s success. In addition we offer childcare vouchers and an Employee Discount Scheme for offers online and within major high street stores as well as a vibrant and welcoming office environment in a city centre location.