First Response Technician

Job description

Description:

We are currently looking to recruit a First Response Technician to join our Bellshill Dairy (Glasgow) within our Muller Milk & Ingredients business. This person will provide a quick response and technical support to optimise value creation, working within with the Muller values and standards whilst striving to continuously improve.

Your challenge

The role will provide an integral link between the production and engineering teams. The role holder will embody our MMI Brand Values: Be Bold, Focus, Own it. The first response technician will minimise inefficiency and support the production teams.

Key responsibilities:

• High level problem solving capability and facilitation skills

• Constant recognition that the value creation is “level 1” - First line support primary purpose is to support the front line teams

• Coaching front line team members, enabling them to solve problems

• Uses PDCA techniques to follow problems through to “100 year fix” in real time

• Working closely as ONE TEAM with Rapid Response Engineers

• Immediate “go, look, see” the issue by visiting the workstation when called upon

• Maintenance excellence / Asset care

Muller Responsibilities:

• Works on active OE projects continuously

• Looks for “waste” in everything that we do

• Actively seeks out improvement opportunities within the workplace and converts to own OE projects

• Owns and delivers OE initiatives and is recognised for these

• Utilises opportunities to improve the way we do things

• Collaboratively works with other team members to improve our business

• Can demonstrate OE contribution through PDP process

• Aware of how current performance impacts the bottom line

• Health and safety of self and others

• Ability to deliver on the job training (show and tell) to new colleagues

Key skills & experience:

- Previous food manufacturing experience

- Technical acumen /qualification

The Process

If you have the skills and experience in the above areas and would like to be considered for this role please apply at www.mullercareers.co.uk

Location:

Scotland

Business Area:

Manufacturing, Operations & Production

Town/city:

Bellshill

Country:

United Kingdom

Job type:

Permanent

Hours:

Full-Time

Salary:

Competitive

Application deadline:

16 September 2018

Start date:

29 November 2018