Home Delivery Driver

Job description

Description

Are you looking to progress your career with an opportunity to shape a brand new part of our business? Do you have a passion for delivering great service to customers? If the answer is yes to these questions then we have an exciting opportunity to lead our first Home Delivery Team.

Role Purpose:

To provide exceptional service for our customers by delivering the best possible door step service ensure the product reaches the customer in the best possible condition, on time and door step checks offered.

Accountabilities:

Customer (internal and external)

· Provide excellent customer service for customers by ensuring products are delivered to the required standard on time
· Ensure door step checks are offered to every customer
· Maintain a professional image when driving a company veichle

Colleague

· Work in conjunction with other colleagues and managers to deliver the company's plan
· Follow written and verbal instructions

Operational

· Build and maintain an in depth knowledge of your role and responsibilities
· Deliver the company's outlined customer service policy
· Follow all cash and product handling policy and procedures
· Comply with all policies and procedures in relation to restricted products
· Ensure all policies, procedures and legal obligations are followed as specified by the company
· Complete basic vehicle maintenance checks – Tyres, water, fuel

Role-specific knowledge, skills & experience:

Knowledge

· Has a good local knowledge of delivery area

Skills

· Cares about customers and is always helpful
· Is a good team player
· Has enthusiasm and commitment to delivering the plan

Experience

· Is able to work using own initiative
· Holds a full UK driving licence for a minimum of 2 years
· Minimum 21 years of age
· No more than 3 penalty points on licence at the point of hire
· Has not previously been banned from driving
· Has no more than 9 penalty points on licence during employment as a driver