Front Office Support Analyst - Equity Algorithmic Trading - Associate

Job description

Team Profile:
The Equity Production Management team is looking for a talented individual to join the 5 person team providing 1st - 3rd line support for Morgan Stanley's Equity Algorithmic trading systems.

This is a production level two support role in Equity Sales & Trading, supporting Morgan Stanley's Algo plant. The algorithmic trading product offering provides internal and client users with a wide range of algorithmic trading strategies including benchmark trading, smart order routing, discretionary strategies and internalization of flow, covering listed cash equity, derivatives and FX instruments.

Role Profile:

· You will carry out proactive & reactive ready-for-business checks.
· You will be responsible for proactive & reactive real-time monitoring of processes, connections & trade flows.
· You will investigate user queries via database queries using raw SQL, log files and process interaction, e.g. order issues, flow breaks, booking issues.
· Your role will involve notifying the business unit of system issues or failures and carrying out subsequent incident management and problem management in-line with ITIL best practice.
· You will cover system break/fix and user recovery.
· You should escalate problems to level core development and engineering groups in a timely manner.
· When relevant you should notify Compliance in a timely manner of regulatory issues.
· Your role will involve liaison with the operations department and controllers where appropriate.
· You will work closely with regional counterparts to build and leverage tools and standardize monitoring procedures.
· You should build tooling to optimize day to day operations.

Desired profile

Required Skills:

·  Confident communicator comfortable working on trade floor directly with the business.
·  Strong technical, analytical and problem solving skills with the ability to clearly present technology to a non-technical audience.
·  Understanding of real-time distributed application architectures and experience with message-based protocols (particularly FIX).
·  Technical strengths would include the ability to demonstrate strong knowledge of UNIX / Linux and the ability to use UNIX / Linux utilities to parse log files and diagnose host issues.
·  This would include at least the basic use of a scripting language and preferably competence in a dynamic programming language (e.g. Perl or Python).
·  ITIL Foundation Qualification.
·  Good understanding of SQL and Sybase databases.
·  Trading infrastructure and application support eg order management system either in house or vendor. Dealing with client order queries such as rejects, product data issues, exchange rejects and order manager / order router failures.
·  Good business knowledge of Equities would include the ability to demonstrate an understanding of different instruments and how and where they trade. This would also include the ability to describe an order book and the different order types that can be used.
·  Understand KDB database and its language Q.
·  Understand the concepts of algorithmic trading, smart order routing and dark pools. This includes being familiar with common strategies such as VWAP, TWAP, Close etc.

Desired Skills:

·  CISI Certificate in Securities
·  Soap Message understanding
·  Flex
·  Java Script
·  Perforce or other file version management tool

Company Profile:
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.*LI-LT1