Quality Engineer

Job description

Job Description

What makes working at Mondelēz International so special? Many things. The iconic brands and global nature of our business. The continuous innovation and endless opportunities to grow. The chance, each and every day, to put a smile on people’s faces. We’re the world’s leading maker of Chocolate, Biscuits, Candy and Gum with billion-dollar brands like Cadbury, Milka, Prince and Oreo and we now have an exciting opportunity to join our team.

The role is for a Quality Engineer and will be based in our iconic Bournville Manufacturing facility and will be part of the plant Quality function that ensures highest standards are maintained across our manufacturing facility. 

Key requirements; 

·  Provide day to day support to ensure production is compliant to Quality specifications, HACCP/Food Safety, Mondelez Quality Policies, Business KPIs and legal requirements.
·  Drive improvements to all aspects of operational Quality Management through day to day non-conformance management, line auditing, line coaching and plant reviews.
·  Facilitate Quality related incident management & complaints investigation, ensuring robust control of any non-conforming product and establishing root cause, corrective and preventive actions.
·  Facilitate & coach compliance to Quality record keeping, retention & revision.
·  Train the operational teams on all aspects of Quality.
·  Target projects to reduce Quality losses within manufacturing and supply chain (following the principles of continuous improvement.
·  Provide Quality direction as part of a multi-functional team when new products or processes are introduced onto the production lines.
·  Build key relationships with all Mdlz staff within manufacturing and wider functions R&D / Quality.

The successful candidate will, be the voice of the consumer in the production lines and coach teams to lead and live consumer inspired quality. 
Raise GMP standards and ensure compliance to the relevant GMP QP requirements through daily coaching of operational teams, GMP Audits and Internal Audits.
You will measure quality compliance standards (inc. trading standards requirements) via the IQS program and actively manage and support any day to day Non-Conforming products via the Hold and Release process.

In addition as Quality Engineer you will: 

·  Participate, conduct and coach teams through internal investigations and root cause analyses, as per the internal NCR and CAPA procedures for any quality compliance incidents including, consumer & customer complaints, out of specification results, internal audits and factory/GMP issues. 
·  Create, support and/or approve the maintenance of SOP’s, work instructions & methodologies linked to any quality criteria and specifications.  
·  Audit and review plant Quality records to ensure compliance, and provide coaching to colleagues completing & archiving records.
·  Prepare and maintain quality related documents for processes and products (using the site document control system eQCMS where necessary). Ensure site documentation is in line with Global Q Policies.
·  Ensure all samples are collected to enable finished product micro release in a timely manner.
·  Support swabbing program where necessary.
·  Escalate any findings to the relevant Quality Team member(s) as directed by the Plant Quality Manager.
·  Coach and train operational teams in all aspects of Quality Management where directed. 
·  Participate in any projects to ensure quality and testing requirements are captured and incorporated where appropriate. Maintain the IQS database in line with changes driven by project requirements.
·  Attend DMS meetings.
·  Act as a member of the Section team taking ownership for elements of DMS 3 Section meetings where required. Provide the link between the Section team and the Quality function, understanding and aligning the agenda and balancing priorities.
·  Support Quality training, education and coaching.
·  Support and lead Quality engagement programs.
·  Know the ethical and legal compliance responsibilities of the position; raise questions and concerns when faced with an ethical or compliance issue; apply integrity in all aspects of professional conduct.
·  Participate in Quality Pillar meetings and activities.
·  Complete other work required as directed by the Quality Manager or delegates to support continuous improvement. 

Key measures.

·  Quality competence of In Line Lead & line teams.
·  Reduce Quality loss. (Internal NC’s, Customer complaints etc.)
·  Increase in GMP and Internal Audit Scores.
·  QP Global Audit successes.
·  Reduction in CPMU.
·  Root cause and implementation of preventive action.
·  Robust systems management and maintenance.
·  Quality continuous improvement projects implemented.
·  Successful external audits and other supply chain audits and visits.

Desired profile

Qualifications

Candidate Requirements:

·  Educated to degree level or HND/HNC level in a science related field 
·  Excellent communication and relationship building skills, is effective using any form of media and on a 121 basis.
·  Excellent eye for detail and is meticulous in their approach to data collation and interpretation.
·  Good IT skills, especially Microsoft packages, in particular excel.
·  Proactive in their approach to task and implementation of the job role expectations.
·  Can react quickly to any issue identify and ensure this comes to a conclusion.
·  Comfortable working within a factory environment & site.
·  Good problem solving skills and has knowledge of root cause analysis, actively supporting CAPA requirements.
·  Needs to have quality confidence to ensure internal functions and suppliers adhere to the quality std and principles.
·  Needs to be assertive to ensure conformance with the quality std. This must run with an ability to team work.
·  Needs to have the ability to adapt to a constantly changing quality environment.
·  Needs to provide a flexible approach in terms of working hours, ability to visit suppliers in the UK and abroad.
·  Demonstrate awareness, understanding & working practice of equality within the workplace
·  Ability to maintain security & confidentiality.

Preferred:

·  Quality / Operational or associated manufacturing experience.
·  Auditing knowledge.
·  Plant Quality experience.
·  Experience in generating SOP’s, work instructions and methodologies.
·  Sigma, SPC, Process Control, Quality Control

We pride ourselves on having a high performing and collaborative culture where we offer support and development to enhance your career and develop your knowledge and skills.

In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful International business that offers financial rewards and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme.