IT TRAINING & QUALITY SERVICES SUPPORT HF

Job description

Entreprise:
Moet Hennessy is a Wine and Spirits division of the LVMH luxury group.
Poste et missions:
The IT Training & Quality Services Support VIE responsibilities are:
- To ensure alignment with MHIS team in order to communicate global and unified training offerings.
- To work closely with MHIS team to provide training roadmap tailored to MH Europe users with the objective of improving IT process/policies and business usage, as well as the adoption of key technologies and systems in order to deliver better ways of working
- To rovide Change Requests and Defects tracking/monitoring and reporting
- To support service reviews with MH European markets
- To ensure adherence and improvements to MH Europe procedures, policies and standards
Profil:
Education
- IT University degree
Languages: Fluent English. Other European languages an advantage
Professional experience & know how :
- General IS&T knowledge
- Excellent communicator and organisational skills
- Customer-focused
- Self-driven and can work independently.