Client Success Account Manager - Graduate

Job description

  Are you passionate about technology and media, and how they can help organisations today?
·  Are you ready to challenge existing norms and provide expert advice regarding our product suite?
·  Are you looking to develop your leadership skills?
·  We are currently looking for ambitious professionals to join our growing team in Edinburgh - with the opportunity to transfer internationally!

What's in it for you?

·  Thorough training, continual coaching and development
·  The chance to develop valuable skills such as critical thinking, communication, negotiation, business acumen… The list goes on!
·  The opportunity for rapid career progression - we only promote from within!

What is the job?

·  The Client Success team focuses on growing and engaging Meltwater's user base.
·  As an Account Manager, you will build positive, long-lasting relationships with our client base through regular client engagement, to increase product value and drive market share
·  You will provide timely assistance and support to clients for incoming queries and issues related to our software applications
·  You will develop strategic plans for different accounts within assigned portfolios, including growth opportunities identification, action plans, and growth forecast
·  You will be targeted on renewal, growth and engagement of your portfolio each month

Is this you?

·  University degree (any discipline), 2:1 or above
·  Entrepreneurial spirit and hunger for success
·  Experience working in a professional environment (either full term or internships)
·  Demonstration of interests outside of work and study (travel, exchange, sport, volunteering etc.)
·  Keen interest in news, current affairs and social media
·  Exceptional communication and interpersonal skills
·  Eligibility to legally work in the UK and Ireland

Salary: 21,000 base, 45,000 OTE plus uncapped commission

·  Contact:Cara Riseborough
·  Reference:Milkround
·  Job ID:84565297