IT Progress analyst

Job description

IT Progress analyst

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·  Best practices and tools of progress approach are deployed and improve the performance of the entity’s services.
·  Progress initiatives are identified and facilitated, and lead improvement of quality achievement :
·  is accountable to choose and apply relevant progress method and tools to improve performance,
·  give visibility on results,
·  ensure alignment between entity strategy and progress initiatives,
·  ensure systematic corrective action are implemented to reduce errors and improve the quality of systems by targeting the root causes of problems.
·  Performance is measured and analyzed in order to identify potential for progress, results of progress initiatives are measured.
·  Interfaces, communications, resource arbitrations are negotiated and coordinated between progress initiatives.
·  The entity's progress network is animated: sharing experience and identifying training needs, providing training, validating entries into the profession.
·  The entity's management is coached in continuous service improvement practices.
·  Operational teams' long-term autonomy is developed, in order to manage their progress initiatives.
·  Lessons learned between teams/areas/entities are capitalized and shared, and standards are improved. Change management, in addition with deployment of progress initiatives, is performed,  progress chantiers are animated.