Case Manager - Disability and Leave Management (Experienced Level Professional)

Job description

Case Manager - Disability and Leave Management (Experienced Level Professional)

Michelin is hiring!

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THE OPPORTUNITY

The Disability Management Services Case Manager supports employees by providing clear communication and direction to reduce stress during a moment that matters. The Case Manager will provide disability case management and claim determinations based upon objective medical documentation. Telephonic case management will include, but is not limited to, closely working with employees to best evaluate each case, interpreting the applicable disability plan, determining benefits, ensuring timely claim reviews and outside vendor evaluation/referrals while maintaining consistent communication with required parties.

This position is based at our corporate headquarters in Greenville, SC and requires a hybrid in-office work schedule.

WHAT YOU WILL DO

·  Telephonically handle disability and leave of absence claims so that employees can return to work no sooner and no later than medically possible.
·  Analyze, approve, and authorize assigned claims to determine benefits due to the employee.
·  Apply the appropriate clinical resources (ex: duration guidelines, in-house clinicians) in case assessment to ensure timely case resolution and compliance with all requisite regulations.
·  Communicate clearly and effectively with employee and Michelin on all aspects of the claims process including required documentation, deliverables and deadlines, payment information and status updates.
·  Determine benefits due, ensure timely claim reviews and clearly communicate throughout the process.
·  Partner with employees, managers, Occupational Heath Nurses and HR business partners throughout the claims process.
·  Coordinate efforts to ensure consistency, respect for facts and a detailed review of contested claims.

WHAT YOU WILL BRING

·  Bachelor’s degree or professional experience with the right competencies
·  Experience with Microsoft Office products
·  3+ years proven experience with disability case/claims management
·  Desire for lifelong learning/upskilling
·  Bilingual in English and Spanish is a plus
·  Progress / Continuous Improvement mentality a plus
·  Willing to work hybrid in-office schedule

Inspire Motion for Life: Apply Today!

As the leading mobility company, we work with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients’ mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers’ needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries—from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada.

MICHELIN® tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we’ve been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation.

Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued.

Michelin offers 10 Business Resource Groups (BRGs) which are all-inclusive groups created and led by employees who have shared life experiences across various diversity dimensions. Each group supports business strategies and initiatives along with meeting the needs of members. The goal of each group is to help employees feel welcome and included , support employee engagement and encourage professional development. BRGs also provide cross-cultural support, career management resources and opportunities for community involvement.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at accommodations@michelin.com .

This position is not available for immigration sponsorship.

Get in the driver’s seat and be on your way to a meaningful professional journey!