Billing Analyst

Job description

Billing Analyst

Michelin is hiring!

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This role is based in the   Michelin Corporate Business Services in Bucharest, where more than 800 colleagues deliver excellence in Purchasing, Finance, Logistics, Order to Cash, Personnel and Service Management.   

What we’re looking for:   

·  Bachelor’s degree (preferably in Economics);
·  Experience in Customer Care/ Order to Cash/ Billing/ Back-office;
·  Fluency in English (at least B2 level);
·  Attention to details;
·  Ability to learn/to adapt to new processes;
·  Team-worker attitude;
·  Strong knowledge of Microsoft Office package.

The Billing Analyst will:   

Manage business conditions:

·  Propose solutions to improve conditions and processes;
·  Correct and timely setting of manual prices and business conditions;
·  Checking the accuracy of the prices and the commercial conditions;
·  Perform internal control processes applicable to commercial prices and conditions.

Manage requests:

·  Captures customer’s requests & claims related to commercial terms and conditions and prices;
·  Analyses and provides issue resolution or appropriate answer;
·  Contacts, follows up and closes the loop with customer;
·  Performs root cause analysis and implements corrective actions to eliminate reoccurrences;
·  Shares recurring problems with the relevant internal partner(s) in order to find solutions.

Issue corrective documents:

·  Analysis of errors caused by unfairly applied prices or commercial conditions, as well as commercial gestures offered to clients or their requests;
·  Proposal for measures to correct these documents;
·  Cancel the wrong documents and issue new documents;
·  Compensation of an amount by issuing a credit / debit note when the cancellation is not the preferred solution by the client;
·  Monitor the reasons that generated the corrections in the related files and explain them on request.

Resolve anomalies:

·  Analysis of daily anomalies;
·  Solving anomalies and unblocking borders;
·  Propose measures to improve practices.

Analyze self-invoicing processes, according to the area:

·  Analyze reports received from clients for reconciliation of documents;
·  Declaration of VAT at the Authorities;
·  Performing the centralized billing process according to the procedure in the area of responsibility area.

Ensure compliance with Financial Transaction Rules:

·  Ensure traceability of financial transactions;
·  Archiving all supporting documents in accordance with the regulations in force in the respective countries;
·  Active participation in the audit of the processes regarding the prices, anomalies, corrections and complaints of the product, in the self-evaluation of the internal control implementation and in collaboration with the auditors and the representative of the quality assurance process;
·  Implementation of action plans for internal control points identified as non-compliant.

In Michelin we offer:

·  Flexible work schedule and home-office options
·  A customizable benefits package with options to choose: gym access, medical or dental services, private retirement pension, deduction of public transport costs, cultural activities vouchers etc.
·  Private medical subscription;
·  Life insurance;
·  Lunch vouchers and discounts;
·  Deduction of vacation costs.

How we recruit:

Once you submit your application, one of our recruiters reviews it. If your profile fits our role:

·  We have a phone call to get to know each other;
·  We hold assessments to see your language skills and competencies;
·  We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.

Pass all stages with flying colors, and we’ll send you our offer.

LET’S INSPIRE MOTION FOR LIFE

Where do success and ideas come from? We strongly believe they come from collective intelligence.

Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.

What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic as to overcome the challenges of tomorrow.

That’s our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.

Michelin, a leader in the field of tires, is dedicated to sustainably enriching the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe and Central Asia region.