Stock Manager

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Operations

·  Manage stock levels and made key decisions about stock control
·  Ensure that merchandise shipments have been received and displayed within the company's expectations
·  Maintain and organize stock room
·  Maintain an active presence on showroom floor and stock room to prevent stock shrinkage
·  Assist Store Manager in creating, promoting and overseeing a profitable store
·  Keep selling floor and merchandise neat, organized and stocked
·  Manage all inventory in the stockroom and on the selling floor
·  Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork
·  Replenish stock on the sales floor as needed
·  Pack up defective items or overstock and arranges for the return shipment
·  Observe proper safety procedures in the stockroom, particularly when lifting and moving heavy items
·  Report issues or problems to General Manager
·  Assist managers and associates in preventing theft and maintaining proper inventory
·  Comply with all Point-of-Sale policies and procedures
·  Attend store meetings
·  Manage all relevant training and development seminars, programs and meetings as directed by store management
·  Facilitate loss prevention initiatives that reduces shrinkage
·  Maintain solid partnership with store management and visual manager
·  Review stock room space and create tools to maximize space in stock room and make merchandise easily accessible for stock and sales staff

Customer service

·  Provide the highest level of customer service
·  Answer customer and sales associate questions about available items in stock
·  Retrieve items from stockroom at customer request
·  Place special orders for customers when necessary
·  Build and maintain repeat clientele; utilize client book
·  Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Management

·  Lead a team of employees to consistently meet sales and service goals
·  Hire, train and develop new employees based on changes in the store's volume and sales cycles
·  Manage and motivate the team to increase sales and ensure efficiency
·  Work on staffing duties such as interviewing potential staff members, conduct appraisals and performance reviews, as well as provide or organize training and development
·  Update colleagues on business performance, new initiatives and other pertinent issues

Create stock employee schedules and ensure stock staff were always on duty to provide assistance on sales floor as needed

·  Minimum 3 years of experience of retail and luxury in a management role
·  Able to work as a charismatic leader, to drive and motivate people and willingness to develop talent
·  Excellent personal organizational skills with attention of detail and accuracy
·  Is familiar with inventory software
·  Possesses physical strength necessary to unload, lift, and carry heavy boxes
·  Exhibits familiarity with proper safety procedures in the stockroom
·  Able to work under pressure and to thrive in a fast-paced, challenging environment
·  Able to work on different tasks easily – Multi-tasking

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V