Product Owner

Job description

Junior Product Owner role

The Junior Product Owner will work closely with the Digital Products Leader for UK & Ireland, and a large range of business and technical stakeholders, vendors, agencies and SAAS providers.

Key responsibilities include:

·  Lead the ideation, technical development, and launch of innovative products in the areas of health, wealth and career.
·  Develop and maintain realistic plans and roadmaps for product development on specific products for the full product lifecycle. Ensure that these are feasible, financially viable and appropriately prioritised.
·  Champion product improvement and innovation across the Digital Team and the B-B-C business for assigned product sets.
·  Lead Business and Technical stakeholders internally and with our vendor, product and SAAS partners, to rapidly understand and articulate user needs.
·  Facilitate the translation of the customer experience into User Stories, following Agile Scrum methodology.
·  Actively manage development backlogs by creating, prioritizing and grooming product backlog – including the validation thereof, through backlog grooming sessions with business stakeholders and technical leads.
·  Lead our User Experience and User Interface Design teams
·  Get your sleeves rolled up with User Acceptance Testing sprints on digital products.
·  Monitor and research key and emerging trends relating to assigned product sets.
·  Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
At times there may be opportunities to contribute to a wide range of project management tasks or take on other responsibilities, including internal/ external and client presentations, innovation workshops or customer research.

Desired profile

Preferred Skills/ Qualifications:

·  Certified Scrum Product Owner (CSPO)/ Certified Scrum Professional (CSP) qualification or working knowledge of Agile Methodology.
·  Demonstrated ability to understand customer needs and translate them into prioritized business and technical requirements.
·  Awareness of user centred design principles and practices.
·  Good understanding of software development processes.
·  Excellent communications skills required to gain alignment and secure resources to achieve aggressive goals; ability to build strong relationships with key business partners and stakeholders.
·  Knowledge of web analytics, ideally including Adobe Omniture Site Catalyst and/ or Google Analytics.
·  Results oriented, driven, self-starter who demonstrates initiative and tenacity.
·  High energy, solution oriented team player with ability to effectively navigate a matrixed organization to drive results.
·  The successful candidate will have an entrepreneurial mindset, flexible spirit and tremendous will to win.
·  Strong analytic and project management skills with a focus on flawless execution and attention to detail.
·  A passion for building customer loyalty.
·  Strong ethics and a demonstrated sense for doing what's right for our customers, clients, business and shareholders.

Desired experience

·  Educated to degree level or equivalent, ideally in a computer science, computer engineering.
·  Proven experience of digital product development and management.
·  Experience delivering digital within large organisations with multiple stakeholders and audiences in the private and/or public sector.
·  Good experience of business analysis, product design, user acceptance testing, trend analysis and marketing.
·  Experience developing social products, technologies and platforms is strongly desired
·  Experience of working in a project management / software development environment, ideally including hands-on project management experience. H
·  Substantial experience of working collaboratively to achieve high quality outcomes.

Mercer is a global consulting leader in talent, health, retirement, and investments. Mercer helps clients around the world advance the health, wealth, and performance of their most vital asset – their people. Mercer's more than 20,500 employees are based in more than 40 countries, and we operate in more than 130 countries.

Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy, and human capital.

The Mercer Digital Products team in UK & Ireland is seeking an entrepreneurial Product Owner to play a pivotal role in the day-to-day imagination, definition and execution of a growing set of B-B-C and B-C digital capabilities and products. This individual always puts the customer first, they break down silos, they epitomize teamwork, are empowered and want to be at the forefront of digital innovation and setting the standard for a new wave of data-driven web, mobile and wearables experiences. They are an Agile professional and are ready to make their mark on a growing business opportunity, with global impact potential.

At Mercer we are open to flexible and part time working arrangements for new hires. The aim of our flexible working policy is to enable employees to balance work and home life more effectively, whilst meeting the needs of our business. This is another step towards us being an employer of choice. We encourage you to discuss your requirements with us when you apply for a role (we're very flexible!).