Head Waiter - ME Lisbon 1

Job description

Located in the heart of Lisbon, ME Lisbon is a luxury hotel known for its modern design, vibrant energy, and exceptional service. We create unique experiences for both business and leisure travelers, and now we’re looking for a strong leader to elevate our dining experience.

Mission: As a Waiter, your mission is to deliver attentive, sophisticated, and personalized service that reflects the standards of a luxury lifestyle hotel. You will ensure a smooth and elegant service flow, anticipate guest needs, and help create memorable dining moments that align with ME’s distinctive hospitality style.

What will you do?

Provide an outstanding dining experience through warm, professional, and attentive service.
Deliver food and beverage service efficiently, ensuring accuracy, timing, and consistent quality.
Manage order taking using hotel systems, process payments, and maintain attention to detail in all interactions.
Support the setup and breakdown of the restaurant, ensuring the space is always clean, organized, and aligned with brand standards.
Handle guest requests, questions, and feedback with a courteous and solutions‑oriented approach.
Collaborate with colleagues and supervisors to ensure smooth operations and seamless coordination with the kitchen and bar teams.

What are we looking for?

Minimum of 1 to 2 years of experience in a Waiter role, preferably in luxury hotels or high‑end restaurants.
Strong communication and interpersonal skills, with a guest‑centric mindset.
Passion for hospitality, service excellence, and creating memorable guest experiences.
Fluency in Portuguese and English; other languages are considered a plus.
Good understanding of F&B service standards, food handling, hygiene, and food safety.

Desired profile

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About Meliá Hotels International

At Meliá, we pride ourselves on being a community of Very Inspiring People.

Our team consists of dedicated professionals who are committed to transforming everyday experiences into extraordinary moments. Whether you are just starting your career or an experienced expert, each member brings unique talents and perspectives that contribute to our vibrant culture.

Working at Meliá is not just a job; it’s an opportunity for continuous personal and professional growth. We believe in nurturing potential and empowering our employees to shape their futures in a dynamic and supportive environment. With a focus on innovation and excellence, we invite you to join us in creating memorable experiences for our guests, while also embarking on your own journey of discovery and achievement.