Supply Chain Analyst

Job description

Main Purpose:


·  Support Supply Chain operations to ensure that respective markets within ASEAN have adequate finished product supply to meet business growth objectives for the business units assigned.

Key Accountabilities:  

·  Executes Order Fulfillment for the local market and ensure that customers (internal & external) are serviced promptly & accurately.  

·  Customer orders are to be processed within the day & invoiced within 48 hrs.

·  Stock movement to be updated into the system on the same day information was received.

·  Attend to incoming calls promptly and ensure that SCM voice mails are to retrieved daily & actions to be followed up according to duty rooster.

·  Ensure customers receive products accurately & in a timely manner. Resolve daily delivery issues with Logistic Coordinator.

·  Resolve customer complaints & issues effectively by being the focal person in driving for solutions. Ensure a timely reply to customers on their complaints.

·  Optimize/minimize local working inventory in warehouse and hospitals’ consignment by working with Sales Coordinator to arrive at agreed upon inventory levels & thereafter topping up further consignment not exceeding set limits. (Par Management)

·  Collaborate with the Local/Regional Planning Team and Sales Team to drive down overall obsolete and excess inventories.

·  Work closely with respective business unit Sales Coordinator to ensure consignment stocks are counted regularly & variances updated & written off within 3 working days.

·  Provide reports/ order fulfillment related information on a regular basis or as needed, in a timely manner.

·  Ensure system and operation transactions in compliance with local law, regulatory taxation as well as Medtronic’s Corporate policies.

·  Perform Back up / standby duties as needed

Attributes:
·  Team player, good communication/interpersonal skills.

·  Ability to work under pressure and constraints
 
Skill, Experience and Knowledge:
·  Good time management

·  Proficiency in MS Excel spreadsheet skills (vlookup, pivot tables, formulas, etc.)

·  Some knowledge of any commercial ERP applications (JDE, SAP, etc) in Sales Order Processing / Order to Cash Module

·  Technical and Working  knowledge in Demand and Supply Planning, and Order Fulfillment

·  Some knowledge in Logistics and Distribution including import/ export requirements, shipping terms and shipping documents
Qualifications and Experience

·  Degree in Business, Engineering, Logistics or related field with minimum 1 year of working experience in supply chain in areas of order fulfillment and inventory planning