Digital Sales Advisor

Job description

About Us

MediaMarktSaturn Global Business Services Spain is the international financial hub serving the countries of the MediaMarktSaturn Retail Group. Our mission is to provide administrative, accounting, financial, and other cross-functional services to the Group’s entities across Europe. We believe in a diverse workforce: we are 400+ employees from more than 35 nationalities, speaking over 20 different languages. Diversity is quality!

As part of this mission, MMS GBS is supporting the international expansion of Deutsche Technikberatung — a 100% subsidiary of MediaMarktSaturn that has successfully established digital sales consultation as a key business in Germany. From our hub in Barcelona, our diverse teams help scale this proven, innovative service to new markets, shaping the future of digital sales for leading consumer electronics brands.

Your Profile

Mandatory: you are fluent in English (the office language) and have advanced skills in one of the following languages: French, Italian, Spanish, Polish, Turkish, Hungarian, Dutch.

 

·  You are passionate about consumer electronics, up to date with the latest tech trends, and the go-to person for tech questions among friends and family.
·  You bring proven sales expertise in the technology field—whether from retail, direct sales, or similar roles. Previous experience at MediaMarktSaturn or within the consumer electronics industry is a plus.
·  You are tech-savvy and have solid knowledge and hands-on experience in one or more of the following product categories: White Goods (large household appliances), Brown Goods (entertainment and audio/video electronics), Grey/Small Goods (small domestic appliances), IT/Computing (computers, peripherals, and related devices), Mobile Devices (smartphones, wearables, and portable tech) and/or Smart Home (connected home technology and devices)
·  You are open-minded, ambitious, possess strong sales skills, and are committed to delivering the best possible customer experience.
·  You are comfortable with video calls and digital communication tools.

 

Your Responsibilities

·  Communicate with MediaMarkt and Saturn customers using the latest chat, video, and co-browsing tools.
·  Identify customer needs and help them find the ideal product by sharing your expertise and offering tailored solutions.
·  Support customers with the initial setup and discovery of their new devices purchased through your advice.
·  Share responsibility for reporting and analysis of project KPIs.
·  Continuously develop your skills and contribute to training materials for yourself and your colleagues.

Additional Benefits

·  Attractive compensation, including a performance-based bonus component.
·  On-site work at our new, modern office in Barcelona as your main location (home office will be available after probation).
·  Comprehensive training or retraining on the brands and devices you will support.
·  “Best of both worlds”: Startup spirit with regular team events and benefits, combined with
the security of a leading international corporation.
·  Excellent development opportunities and regular training in technology, service, and sales.
·  The chance to help sustainably build and grow a new business area as part of the
international MediaMarktSaturn family.
·  Attractive compensation package plus performance-based bonus.
·  Flexible working models tailored to your personal needs (full-time or part-time possible).

Sounds great?

We look forward to receiving your application – please include your earliest possible
start date. Your GBS & DTB HR Team.