Full Time Apprentice, Whalebone Lane South RM8 1AT

Job description

Restaurant Name : Dagenham Fs-Dt

Our Apprenticeship programme is a fantastic opportunity to study while you work. As an Apprentice you will learn about our business and gain knowledge of the hospitality industry. The programme takes a minimum of 12 months and 1 day to complete and at the end of your Apprenticeship you will gain a qualification worth 5 good GCSEs (A*-C grade). You'll become part of a team that works together to provide the best quick service, family restaurant experience. If you've visited one of our restaurants before, you've probably got some idea of what's involved in working here but you might not realise the variety of the role and the different skills you will learn. Specific responsibilities that involve serving customers include working behind the counter on the till and being out in the dining areas looking after our customers' needs. You will complete a mixture of on and off the job training and you will be supported by a qualified Tutor Assessor who will structure your training, assess your progress and generally support you through the programme. The components you will work towards to achieve your Apprenticeship are: - Functional Skills - these are essential skills in English and maths. Depending on your previous qualifications, you may have to complete one or both. - Diploma (NVQ – National Vocational Qualification) – this is the work based part of the qualification learning practical, work related tasks. - ERR – Employee rights and responsibilities. This involves learning about policies and procedures such as Health & Safety and will be completed by using your Apprentice Diary. - PLTS – Personal Learning and Thinking Skills are generic skills essential to life, learning and work. These skills will be monitored throughout your programme. - Technical Certificate – this is an examination, taken when ready, to test your knowledge gained through the on the job training. The McDonald's Crew Apprenticeship Programme fulfils the requirements of “Raising the Participation Age” – a change in the law that means that young people in England must stay in Education or accredited work based training until the end of the school year in which they turn 17.
Requirements :
Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile plus an ability to connect with customers and make them feel valued. Apprenticeships are challenging and you will need to be prepared to commit to one year of training and learning. To get a sought after Apprenticeship place, you'll have to show you are dedicated, and aware of your responsibilities to both yourself and McDonald's. You also need to be happy to work as both part of a team and individually, and be able to use your own initiative. As part of the recruitment process you will have a 2nd Interview with a Tutor Assessor who will assess your suitability for the Apprenticeship Programme.
Attributes :
To join us as an Apprentice you'll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You'll also need to understand the importance of maintaining high standards of quality and service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.
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