Production Support Coordinator I - ICAT

Job description

Production Support Coordinator I - ICAT

Founded in 1998 and based in Broomfield, Colorado, ICAT is a leading provider of property insurance protection to homeowners and businesses located in hurricane- and earthquake-exposed regions of the United States. ICAT draws from highly specialized underwriting expertise and advanced technology tools to offer brokers and their clients market-leading catastrophe coverage. Along with its subsidiary, Boulder Claims, ICAT’s inherent promise to policyholders is to assist people and businesses as they recover from disasters. ICAT programs currently protect over 85,000 homeowners and business owners in catastrophe-exposed regions of the US.

ICAT has an opportunity to join the Underwriting Support Department as a Production Support Coordinator. The Production Support Coordinator (PSC) provides a full range of administrative, information processing support and customer service for the International Catastrophe (ICAT) underwriting and operations teams. Under the guidance of the department supervisor, the PSC receives, evaluates, verifies, and processes incoming data and correspondence for all of ICAT’s underwriting business units.

Responsibilities:

·  Manage premium finance company correspondence and maintains database.
·  Monitor the New Quote Submissions folder, records and clears new submissions and creates quote shells.
·  Review and distribute returned mail to the appropriate team member and/or producer as required.  Scan and record action.
·  Process risk modeling requests as needed.
·  Review and distribute incoming correspondence, Endorsements, Cancellations, and Quotes to the appropriate team member. Files documents in document management system.
·  Maintain inspection files

Requirements:

·  1-2 years of data processing customer support within a business environment.
·  Excellent customer service skills.
·  Ability to accurately process high volume, detail specific data.
·  Experience working in a team-oriented office.
·  Strong verbal and written communication skills.
·  Must be results-driven, detail-oriented and have effective planning and time management skills.
·  Proficient with Microsoft Office applications; specifically, Word, Excel, and Outlook.
·  Associates or Bachelor’s degree preferred but not required.

Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world.  To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration.  Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.  Visit www.marsh.com for more information and follow us on LinkedIn and Twitter @MarshGlobal  Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).