Agency Services Representative Torrent

Job description

Agency Services Representative – Torrent Technologies

Torrent Technologies, a Division of Marsh & McLennan Companies has a great opportunity to join our team as an Agency Services Representative.  The Agency Service Representative takes calls from insurance agents, enrolls new agents into NFIP Direct, assists agents with commission issues, and processes book of business transfers.  The Agency Services Rep will also be cross-trained in Junior Underwriting, which includes assisting agents with new business applications, renewal application processes, processes term letters and distributes applications to support the underwriting process.

Responsibilities:

·  Prepares and sends binding correspondences and proofs outgoing correspondences for adherence to company standards to ensure the team remains compliant.
·  Determines rate adjustments for some policies with existing coverage, applies terms and reviews new business quotations received from plan advisors/brokers/underwriters.
·  Runs pre-defined statistical reports for underwriting managers and sets up and issues policies per underwriter instructions.
·  Processes and invoices computer generated policies and assembles them in accordance with departmental standards to ensure the team remains compliant.
·  Prepares monthly renewal and anniversary reports for managers to determine new and existing business opportunities.
·  Prepares standard instruction form for issuance of policy documents to support the underwriting team.

Qualifications:

·  High School Graduate or equivalent
·  Attention to detail
·  Excellent typing/keyboard skills
·  Strong work ethic
·  Team player

We are Torrent Technologies, a Marsh company, founded in 2005 with the mission of providing top tier services to the flood insurance industry. Torrent is widely recognized as having the most advanced suite of cloud-based technology solutions for insurers and their agents to participate in the National Flood Insurance Program (NFIP) Write-Your-Own (WYO) program. Torrent’s continued growth and success is attributed to our innovative use of technology and industry expertise to provide clients with efficient SaaS systems and exceptional customer service.  For more information, visit our website: www.torrentcorp.com.