Territory Sales Representative- Royal Canin Canada-Toronto

Job description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

Mars has net sales of more than $33 billion, operates six business segments including Petcare, Chocolate, Wrigley, Food, Drinks, Symbioscience, and more than 75,000 Associates worldwide that are putting its Principles into action to make a difference for people and the planet through its performance.

Mars brands include: Petcare – PEDIGREE®, ROYAL CANIN®, WHISKAS®, BANFIELD® Pet Hospital, CESAR®, SHEBA®, DREAMIES® and NUTRO®; Chocolate – M&M'S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and TWIX®; Wrigley – DOUBLEMINT®, EXTRA®, ORBIT® and 5™ chewing gums, SKITTLES® and STARBURST® candies, and ALTOIDS® AND LIFESAVERS® mints. Food – UNCLE BEN'S®, DOLMIO®, EBLY®, MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®; Drinks – ALTERRA COFFEE ROASTERS™, THE BRIGHT TEA COMPANY™, KLIX® and FLAVIA®; Symbioscience – COCOAVIA® and WISDOM PANEL®.

Job Summary

The primary purpose of this position is to promote, educate and provide support to veterinary clinics and clinic staff on the features and benefits of the veterinary exclusive line of diets. In addition, this position provides sales support to technical schools and distributors.

Key Accountabilities

Sales Process:

·  Make optimum number of calls/day/week on the proper mix of accounts - 25 calls/ week is the minimum
·  Call on appropriately segment accounts only, as determined by management
·  Focus on Royal Canin brands only
·  Relationship selling, not transactional – focus on customer needs
·  Track each accounts sales by period using Salesforce
·  Follow up on each call by phone or email within 24 hours
·  Participate in conventions/trade shows where company representation is required
·  Provide in-clinic seminars and training
·  Remain professional in your appearance and demeanor at all times
·  Maintain profitability and growth

Knowledge/Skills:

·  Continually acquire new product knowledge by staying current with the Knowledge Portal along with other company provided tools
·  Continually acquire new selling skills – internally and through external sources
·  Demonstrate and apply advanced level of business concepts and terminology (profit/loss, mark-up, margin)
·  Keep abreast of the competition and their products
·  Above average computer skills in Microsoft Office products and Lotus Notes

Manage Territory:

·  Call on accounts with a frequency as determined by management and the retailer – maintain consistent call cycle
·  Handle questions and problems from general public as encountered
·  Be able to work flexible hours
·  Work strategically with the head offices of larger chains and/or the sales force of distributors, as directed by management
·  Overnight travel and weekend work may be necessary depending on geography of territory

Paperwork:

·  Complete RTO reports weekly
·  Maintain Salesforce update to date – no later than one week delay
·  Company and personal expense reports submitted as required

Sales Goals:

·  Understand and embrace goals determined by management and meet or exceed the necessary results
·  Set personal goals and objectives for personal development

Corporate Citizenship:

·  Attend and participate in all sales meetings both regional and national
·  Attend appropriate company functions
·  Maintain company vehicle in safe working condition in accordance with the fleet manual
·  All company tools and equipment must be maintained in good working order at all times and remain the property of Royal Canin and are to be returned if you leave the company
·  A company credit card will be provided for your use while on company business for meals, hotels etc. adhere to company expense policy
·  Coach, mentor and empower other team members

Other:

·  Must be able to lift an 18kg bag of dog food
·  Possess and maintain a valid driver's license which allows you to meet the fleet insurance criteria
·  Maintain internal and external relationships with clients

Key Critical Competencies

·  Action-oriented
·  Customer Focus
·  Functional/Technical skills
·  Listening
·  Planning
·  Drive for Results

Key Technical Knowledge and Skills

·  Excellent communication skills – oral and written
·  Time management and organization/planning skills
·  Technical aptitude and computer literate (MS office knowledge)
·  Knowledge of Royal Canin products

Critical Learning Experiences

·  3-5 years sales experience, including presentation and customer service skills
·  Minimum of 3-5 years working companion animal hospitals or in an industry sales role.
·  1 year college diploma in nutrition, animal science, medical or business courses or equivalent level of industry experience

A criminal records check will be required for this position.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Accommodation is available to support job applicants with accessibility needs in all parts of the hiring process as required under Royal Canin's Accommodation and Accessibility Policies when applying for a position at Royal Canin Canada, as well as during the interview process. Please let us know if you have accessibility requirements. For more information and to address any questions about that policy please contact us