SQA Technologist; Mars Wrigley India; Gurgaon

Job description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN'S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Job Purpose/Overview

The Supplier Quality Assurance Technologist role undertakes the SQA process with suppliers to proactively ensure their Quality Systems are in place to meet Mars Quality & Food Safety guidelines (defined in Sourcing Standards) and enable delivery of all materials to Mars manufacturing facilities to specification through assessing and developing supplier’s capabilities, ensuring the resolution of non-conforming material issues and manage the technical development of the supply base to meet future requirements.

Key Responsibilities

General

SQA Technologist supports the development and implementation of supplier quality programs and plays a key role to ensure food safety and quality of our ingredient and packaging supply base in India cluster and supports such program for other Bus as and when needed.

End-to-End Vision

·  Drive implementation of Mars Sourcing Standard Programs and ensure its consistent deployment.
·  Assures quality and consistency of ingredients and packaging materials supply within the region for Mars Wrigley India Sites.
·  Works in partnership with Sourcing and Site teams to identify and execute inbound material cost, quality, food safety and efficiency improvement projects.
·  Manages inbound supply risks related to material quality, food/product safety and regulatory compliance.
·  Performs supplier site audits and ensures completion of identified corrective actions.
·  Build suppliers’ quality awareness, capability and continuous improvements on facilities, process and people competency, through on-site visits, training & regular communication.
·  Communicate effectively with multiple internal customers, specifically in Commercial, R&D & Supply
·  Conduct category-based supplier metrics management & performance reviews.
·  Supports activities on commercial and other emerging needs for India business in line with Sourcing standard requirements.

Context and Scope

Report, Communicate & Document control

·  Periodic SQA Metrics Report as per SQA process guidelines including local, regional & global metrics.
·  Maintain updated documents for all suppliers including suppliers’ audits, CAPA, suppliers’ approvals and performance and any such requirement which ensures their initial as well as ongoing qualification.
·  Ensure full control of SQA related documents as required by Mars Sourcing Standard program for Various Internal and external audit at Mars BU or MU level.
·  Ensure having the recent updates of the specifications and material risk assessment documents to be shared with the suppliers taking SQA process and the Mars confidentiality guidelines into account.
·  Deployment ownership and frequent reporting of the sourcing standard (MQM & PQM) progress.
·  Representing various categories of material on the regional and/ or global community team.

Communication and Work Relationships

Internal:

·  Continuously with local and regional SQA teams.
·  Periodically and if needed with other regions SQA teams.
·  Periodically and if needed with the global SQA category lead.
·  Daily, periodic, quarterly communication with QFS & R&D Functions
·  Daily, periodic, quarterly communication with the commercial buying teams.
·  Daily, periodic, quarterly communication with the supply chain and inbound logistics teams.
·  Periodically communication with the Operations, Engineering, People and Organization (P&O)

External:

·  Daily, quarterly, or on need basis communication with local Suppliers.
·  Daily, quarterly, or on need basis communication with overseas origin suppliers & traders.

Job Specifications/Qualifications

Education & Professional Qualifications

·  This position requires a Bachelor or above degree in Food Science, Packaging Technology, Microbiology, Dairy Science or equivalent
·  Candidate should have minimum 2 to 5 years of experience in a technical area such as R&D, product development, quality systems, auditing, food safety, laboratory management, manufacturing, or engineering (at least 2-3 years of experience with direct supplier chain quality management is preferred).
·  Knowledge / Experience - Sound knowledge and understanding on food safety management systems (FSSC22000, ISO22000, HACCP, ISO9001, BRC, Codex etc.)
·  Skills: Auditing skills, Data Analysis & Interpretation, Active Listening & communication skills, Priority setting and planning skills
·  Experience in food safety auditing, preferred with ISO22000 Lead Auditor Certificate.
·  Work remotely – extensive travel (up to 40-50% of time) at supplier as well as Mars sites
·  Primarily working on own as a responsible Mars associate
·  Managing complexity of supplying aspects (Solo suppliers, local and governmental owned suppliers, etc).

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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