Shift Manage

Job description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN'S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

PURPOSE OF THE ROLE :

To ensure 100% customer service To deliver the planned production in a safe and efficient manner.

To manage and maintain quality and food safety of all kibble produced and packed.

To motivate and engage all associates on shift.

To communicate clearly and proactively to all stakeholders.

To promote and lead a culture of continuous improvement

DIMENSION:

Financial: Shared responsibility for Factory Costs and labour.

Team: Day to day shift leading of production associates totalling 23.

Other: Responsibility for shift production processes to include all Quality & Food Safety elements.

PRINCIPAL ACCOUNTABILITIES:

Customer

·  To ensure 95% ATS (adherence to schedule) and customer satisfaction
·  To continuously improve our delivery and consistency of quality of product, packaging and palletisation.
·  To continuously work to reduce customer complaints
Quality and Food Safety
·  To ensure all CCP and OPRP procedures are being met and managed as per procedure
·  To manage and communicate any non-conformances as per the procedure
·  To ensure all associates are competent through training and checking
·  To monitor and enforce a high level of GMP at all times
·  To ensure all associates comply any company policies at all times
·  To manage the weekly clean to a high standard. Ensure proactive planning, good communication and auditing of the clean. Ensure associates are trained and have the necessary tools to perform the clean.
·  To support all initiatives for ISO9001, ISO18001,ISO22001 LRQA
People
·  To ensure a safe working environment for all (associates/contractors and temporary staff)
·  To ensure any unsafe practices are dealt with immediately
·  To report all near miss and accidents in the appropriate manner
·  To manage an efficient and effective shift change over for each shift
·  To ensure all temporary staff are inducted
·  To recruit and on-board, Engage Associates, develop Associates and maximise performance in a Mars way.
·  To enforce all company policies and procedures.
·  To communicate well and receive feedback positively
·  To manage under performance in a proactive and consistent manner
·  To ensure that appraisals are held at targeted time
·  To ensure that all associates have the tools they need for the job.
Plant
·  To work closely with the shift engineer and maintenance teams to optimise line availability and efficiency
·  To accurately record all machinery down time with reasons through RCLMS
·  To report any breakdown, malfunction, disrepair, damage or potential issue to the engineering department using the appropriate tool
·  Work closely with the maintenance team and apply a CI approach to improve plant uptime, efficiency and reduction of changeover time.
·  To update each shift the plan attainment report
Environment
·  To actively and consistently reduce all wastes where possible
·  To reduce all utility usage (electricity, gas and water) where possible
·  To effectively use all recycling routes for any waste stream.
·  To support all environmental issues and ISO14001

Main Duties:

Other elements:

·  Maintain good relationships with all departments.
·  To attend all relevant training
·  The role will be 80-90% on the floor and only 10-20% computer based.
Daily essential tasks
·  Manage the daily shift change over
·  To meet and greet all associates and temporary staff on your shift
·  To conduct a tour of the plant and identify/action an issues that require action
·  To meet with the shift engineer and discuss issues and tasks that need to be performed to ensure plan attainment and maintain food and people safety
·  To conduct at least 1 product review with the extruder operator and packing operator from each line
·  To meet with the dispatch coordinator and discuss any issues that need addressing
·  To complete all KPIs
·  To identify any unsafe acts/conditions.
·  Ensure correct use of RCLMS/FMOS
Key measures
·  Accidents and near misses reported. Accidents =0. Near miss >12 per associate
·  Plan attainment. =>95%. No service level issues
·  Quality and Food safety. No CCP breach unmanaged.
·  GMP audit. =>90% for shift
·  Kibble / flour waste. < 1.5% of packed weight
·  Engagement score of >4.4
·  Total shrinkage <5%
·  Regrind <3%

To ensure 100% customer serviceTo

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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