Shift Leader

Job description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

Mars has net sales of more than $33 billion, operates six business segments including Petcare, Chocolate, Wrigley, Food, Drinks, Symbioscience, and more than 75,000 Associates worldwide that are putting its Principles into action to make a difference for people and the planet through its performance.

Mars brands include: Petcare – PEDIGREE®, ROYAL CANIN®, WHISKAS®, BANFIELD® Pet Hospital, CESAR®, SHEBA®, DREAMIES® and NUTRO®; Chocolate – M&M’S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and TWIX®; Wrigley – DOUBLEMINT®, EXTRA®, ORBIT® and 5™ chewing gums, SKITTLES® and STARBURST® candies, and ALTOIDS® AND LIFESAVERS® mints. Food – UNCLE BEN’S®, DOLMIO®, EBLY®, MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®; Drinks – ALTERRA COFFEE ROASTERS™, THE BRIGHT TEA COMPANY™, KLIX® and FLAVIA®; Symbioscience – COCOAVIA® and WISDOM PANEL®.

 

***Position schedule is Monday - Thursday, 2:15pm - 12:45am

 

BASIC PURPOSE 

 

The Shift Leader is responsible for the production team and accountable for safety, quality, engagement, and operating results for their respective shift.  They own the Daily Safety Trigger System DMS.  The Shift Lead effectively facilitates team shift connection points, coordinates communications within and across production lines. Shift leaders give clear and accurate reports to the Line Leader and Manufacturing Manager.  They have thorough technical understanding and mastery of TPM/FMOS/RT and process control for their line. Shift Leaders are an integral part of the Daily Direct Setting meetings and owns integrity of Line Event Data Systems and leads process definition to identify Centerline targets and document standards.   The Shift Leader is the SME around CIL, Center Lines, and Anomaly handling for their assigned area.  Shift Leader is responsible for managing associate performance and leading performance discussions.  Shift Leader is responsible for escalating to the Operations/Maintenance Supervisor for any potential disciplinary actions under consideration.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

•     Directs work of the team members on their assigned shift to deliver the operations plan.
•     Works with Line Lead and team to ensure that all Line and Departmental metrics are met.
•     Manages associate performance and leading quarterly or monthly MBO discussions with assigned Associates.
•     Facilitates conflict resolution for their team.
•     Actively participates in daily FMOS/RT meetings. Provides performance data for selected machines and communicates action plans and completed work effectively.
•     Ensures all Safety and Quality processes and procedures are in place and followed.
•     Coach on centerlines when associates are checking to build capability (e.g. why is a centerline out, what could cause it, how do we bring centerline back to CL)
•     Work with operators to develop potential new centerlines that can drive out losses
•     Ensure all CIL activities are completed to standard and identifying root cause and changes to standards for anomalies.
•     Accountable for coaching and building capability, as well as removing any barriers for associates or handling requests. Will cover for breaks and operate a Machine only when the Business calls for it.
•     Leads root cause problem solving efforts on losses as necessary throughout the shift for the line/department.

 

QUALIFICATIONS

 

Education/Training

Minimum: 
1) High School Diploma or Equivalent

  

Preferred: 
1) Two year associates or Technical degree

 

Related Experience/Requirements:

Minimum:
1) Minimum of 2 years of experience in a manufacturing environment.
 

Preferred:
1)  3+ years of manufacturing experience, preferably leading other operators.

2)  Knowledge and experience with SAP, Microsoft Tools: Word, Excel, PPT

 

Knowledge/Skills/Abilities: 

Minimum: :
1) Demonstrated experience in leading change and situational leadership.
2) Clear ability to relate to and motivate people and effectively train.
3) Outstanding analytical and problem-solving skills.
4) Excellent written and oral communication skills.
5) Competencies:  Conflict Management, Drive for Results, Developing Direct Reports & Others, and Decision Quality
6) Proficient in MS Office and SAP.

 

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.