Quality Control Supervisor

Job description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN'S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Purpose of this Role

The QC supervisor is responsible for ensuring compliance to standards and controls necessary to ensure ongoing safe pet food manufacturing.

Principle Accountabilities

·  Effectively manage performance of four (4) quality auditors and four (4) quality techs on shift rotation.
·  Build a strong and engaged team within the quality control function of manufacturing team.
·  Support Quality training for the site, aligned to the QMP
·  Supervise and/or participate level 1 trouble shooting for quality
·  Actively work towards quality improvements, (final product, plant condition, customer service, productivity and cost reduction).
·  Support and align activities relevant to QFS corporate standards as advised by QFS
·  Program owner –Glass & Hard Plastic, Water Testing, Air & Mold Testing, Sieve Validation
·  Manage S-CAPA program
·  Ensure compliance to Mars Quality Lab Standard
·  Support Internal Audit program as an internal auditor and auditee
·  Support site Calibration program with respect to lab equipment
·  Support FSSC & QMP compliance and audit as lead for lab programs
·  Responsible for submission of samples to third party lab
·  Key User for SAP, Red Prairie, Nexus and Infinity QS data collection system
·  PRIMPs as assigned
·  CAPAs as assigned
·  Execute statistical sampling plan for PRIMP
·  Collect evidence and or data to complete CCI’s
·  Member if the HACCP team
·  Attend Change Management
·  Attend Risk Assessments
·  Continuous Improvement of site Q&FS programs
·  Process Confirmation
·  Other duties as assigned

Key Functional Skills/Knowledge

·  In-depth knowledge of and experience with HACCP
·  Familiarity with GFSI (FSSC, BRC, SQF)
·  Knowledge of lab procedure, GMP & GLP
·  Working knowledge of SAP (preferred)
·  Knowledge of the Windows working environment including Word, Excel, and PowerPoint
·  Strong oral, listening, and written communication skills in order to communicate with all levels of the organization
·  Excellent analytical and troubleshooting skills.
·  Excellent interpersonal skills
·  Strong communication skills
·  Excellent escalation skills

Minimum Qualifications

·  3-5 Years Quality Control Experience OR college education in related field
·  Good math, reading, writing and communication skills
·  Experience in manufacturing environment preferred

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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