Customer Analyst Kroger FC & IC

Job description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN'S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Mars Wrigley is looking for a Customer Analyst IC/FC – Kroger based in Cincinnati, OH.

The Customer Analyst is responsible for enabling the customer team with analytical support for the Mars Wrigley Confectionery business in both immediate and future consumption. This role is expected to create, deliver and maintain reporting and analysis in support of the customer team to deliver objectives of: revenue, growth, profit, product/assortment, placement/shelving, merchandising, pricing, promotions, and retail merchandising.

With full understanding of the annual customer business planning, customer solutions and company objectives, this role enables the customer team in all activity by:
• Creating and producing reports to perform a wide range of analytics that drive insights and actionable items to be used by customer team
• Assembling analysis/reports from multiple data sources (Nielsen, Market 6, 84.51, etc.) that tracks achievement, yields insights and supports the development of customer solutions that benefits customer and company
• Seeking ways (projects) to deliver continual improvement in the process (better, faster) that deliver data that leads to action that builds the business, prevents issues and advances decision making
• Developing expertise in leveraging available tools and processes
• Developing processes that deliver required analysis timely and effectively (both routine analysis and special analysis); support fact based information needed by customer team
• Responsible for forecasting and maintaining volume estimates for both the total business and all promotional events in IC/FC

Key Functional Skills/Knowledge
• Excellent organization and communication skills both written and verbal
• Proficient in Excel, Access, and all other Microsoft Office programs
• Ability to prioritize and manage multiple projects/tasks while working in a fast paced deadline driven environment
• Experience preparing internal and external sales presentations
• Ability to analyze and leverage insights to deliver consistent results

Minimum Qualifications:
• Bachelor’s Degree
• 2+ years Business Analytics experience preferably in Sales, Category Management, Operations, and/or Finance
• Strong analytical, forecasting, Excel, and Access skills
• Ability to travel 15% of the time
• Successful completion of a drug and background screen
Preferred Qualifications:
• 3+ years Business Analytics experience preferably in Sales, Category Management, Operations, and/or Finance
• CPG industry experience
• Kroger experience
• MBA or advanced degree

Company paid relocation is not available for this role.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Nearest Major Market: Cincinnati
Job Segment: Merchandising, Retail Sales, Category Manager, MBA, Retail, Management