Control Room Operator - 12 Hour Rotating Shift

Job description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN'S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Title: Control Room Operator - CRO

Purpose of Role

 The Control Room Operator is responsible and accountable for assuring all raw

materials are received, unloaded, stored, and batched according to published formulas

in compliance with Q&FS specifications and QMP standards.

Principle Accountabilities

 Adhere to personal safety practices that meet OSHA & Mars standards to assure a safe

environment for yourself and others. Maintain open communication with site safety

committee and site safety manager.

 Operate within specified efficiency/productivity standards based on raw material storage,

usage policies and procedures.

 Operate within specified efficiency/productivity standards based on formulation and

packaging capability.

o OGSM

o KPI

 Operate within established finished product specifications for each formula.

o GMP

o HACCP

 Provide all raw material samples, and conduct all Q&FS testing as required by QMP

standards.

 Accurately complete documentation of all reporting related to the following Q&FS, QMP,

and site required procedures and policies.

o Materials receiving

o Storage & transfer

o Sizing & screening

o Usage

o Inventories

 Adhere to the master sanitation program. Perform sanitation activities as defined by

Sanitation SOPs.

 Assure all areas of responsibility are safe, clean, and there are no maintenance related

issues during a daily walk through observing, recording, and reporting any and all

issues.

 Assure all raw material deliveries are completed safely, in accordance with Q&FS

specifications, GMP standards, and site specific requirements.

 Actively participate in continuous improvement projects through proactive and reactive

efforts including incident investigation and implementation of corrective/preventive

actions pertaining to Q&FS.

 Maintain continuous communication with site functional teams to assure complete

awareness of the manufacturing process in compliance with Q&FS and performance

objectives.

 Support Business Unit teams for the continuous improvement of Royal Canin existing

and new products and/or processes.

 Participate in the development, revision, and training of mission critical competencies as

related to the responsibilities and accountabilities of the position.

 Perform basic preventative maintenance activities as defined in SOPs.

 Perform other duties and responsibilities as assigned by management.

Functional Accountabilities

 Assure the process equipment and all supporting processes are in compliance with

Q&FS, QMP, and performance objectives at the following process flow points. This is

subject to change based on operational requirements.

o Receiving

o Storage & transfer

o Pre-sizing

o Scaling

o Mixing

o Post sizing

Mission Critical Competencies

 No compromises in regards to Royal Canin’s Quality and Food Safety principles

 Operate process equipment within functional area of responsibilities and accountabilities

 Dealing with ambiguity

 Creativity

 Integrity & trust

 Self development

 Quantity of output of work

 Quality of work output

 Team & unit contribution

 Productive work habits

 Functional/Technical skills

Key Functional Skills/Knowledge

 Mars safety polices and procedures

 HACCP & GMP polices and procedures

 Q&FS testing practices and procedures, and QMP polices

Key Experiences

 A minimum of one year pet food and/or food manufacturing experience.

 Demonstrates leadership and technical skills adequate (as outlined above) for the

position.

 Evaluated in current position as meeting and/or exceeding job expectations (Royal

Canin/Mars associates only).

Education

 GED or High School Diploma

Site Training Required

 Safety

o Machine Guarding Awareness

o Walking and Working Surfaces Awareness

o Slips, Trips, Falls, Ladders

o Associate Involvement

o Confined Space Awareness

o Lockout Tag-Out

o Heat Stress Awareness

o Emergency Preparedness Awareness

o PPE Awareness

o Working at Heights / Fall Protection Awareness

o Hearing Conservation Awareness and Audiogram

o Bloodborne Pathogens Awareness

o Powered Industrial Trucks

o Hazard Communication

o Electrical Safety Awareness

o Air Emissions / Pollution Awareness

o Spill Response and Prevention

o SiG Awareness

 Quality and Food Safety

o HACCP

o GMP

o Glass and Hard Plastic

o Knife Policy

o Food Defense

o Towel Policy

o QMP

o PRIMP

o Trailer Inspection

o Mycotoxin

o HRCI

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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