Welcome Agent-receptionnist (winter season) - W VERBIER
CDD SWITZERLAND Sales
Job description
Better than a text, visit the W VERBIER here (virtual visit) : W VERBIER Home
JOB DESCRIPTION
Welcome to the world of W Talents, where every day is a new adventure in the W lifestyle. You embody the very essence of our brand with a unique personality and a passion for creating playful, warm, and inviting atmospheres, just like those found in W hotels.
A UNIQUE OPPORTUNITY TO JOIN THE W VERBIER TEAM
As a Welcome Talent, you will be at the heart of daily departmental operations, serving as the ambassador for the W spirit, concept, and brand standards. Your mission? Greet our guests with enthusiasm and professionalism from check-in to check-out, creating a WOW effect at every step and anticipating their needs with finesse.
Your innate passion for our brand will enable you to advise guests on hotel services, stay conditions, and any other inquiries, ensuring an unforgettable experience.
You will also handle communication with guests via phone and email, and relay essential information to various hotel departments. Verifying services, invoicing, processing payments, and monitoring deferred payments will also be part of your responsibilities.
PROFILE
Previous experience in front desk operations in a 5-star hotel.
Fluent in French and English; proficiency in a third language is a plus.
Highly motivated and passionate about the realms of taste, sound, body, scene, and stance.
Attention to detail and commitment to delivering exceptional customer experiences.
Contract starting the 1st december until 31st March
Due to visa restrictions, applications from Switzerland and the European Union will only be considered.
Ready to join our team at W Verbier? Apply now for an experience that will ignite your passion!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.