Start Your Journey With Us
Allow the London Marriott Hotel Kensington to set a new standard for 4-star accommodation. Featuring an unparalleled location in Kensington, our hotel allows for convenient exploration of London's best-known landmarks, including Hyde Park, the Natural History Museum and Kensington Palace. All of our guest rooms and suites are furnished with luxurious bedding, an ergonomic workspace, high-speed Wi-Fi and a variety of entertainment options, while our on-site amenities will provide everything you require for a rejuvenating stay in London. Our contemporary design includes a seven-story atrium which is home to Cast Iron Bar & Grill which offers tantalizing modern British dishes and the bar serves curated craft beers and cocktails. Consider hosting your next business event our 4-star hotel; we boast almost 5,000 square feet of intelligent, contemporary venue space, terrific planning and catering services and cost-saving complete day packages. Discover the difference at the London Marriott Hotel Kensington.
What you'll be doing
The Waiter/Waitress is responsible to deliver the vision of the newly launched Cast Iron Bar & Grill concept by providing consistently a hospitable, pro-active, engaging , knowledgeable and attentive service, following Marriott procedures and policies. You will take orders, give advices to guests through menu knowledge, suggestive and up-selling techniques prepare drinks and cocktails and serve food in a professional, positive, and timely manner to ensure that guests have a unique experience.
Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
What we're looking for
· Great conversational skills and teamwork-oriented
· Positive outlook and outgoing personality
· Previous serving experience is a big plus
Rewards for work, benefits for life
You'll be supported in and out of the workplace through:
· Discounts on hotel rooms and food and beverage
· Learning and development opportunities
· Recognition programs
· Wellbeing programs
· Encouraging management
· Team-spirited colleagues
· Free on-site staff car park
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.