Training Manager

Job description

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Desired profile

Qualifications :

We are looking for an engaging and creative Training Manager to join our team at W London, Leicester Square.

This is a new role for W London created in anticipation of the roll out of a number of new W worldwide learning initiatives this summer and beyond.

The Training Manager for W London will be one of our most visible brand ambassadors and a key driver of our culture whose work will have a direct impact on both our Talent and Guests.

Whilst responsible for training at W London, the Training Manager at W London will be part of a larger London training team and will partner with this team to coordinate the delivery of company-wide training programs and events.

The successful candidate will be responsible for driving and coordinating all learning and development activities across the hotel and will be seen by all as a subject matter expert in all our Tools, Systems and Training Programs.

The Training Manager at W London will lead our culture of continued learning in partnership with leaders across all disciplines, identifying and addressing training needs at departmental level and consistently looking for new and innovative ways to drive our learning culture forward in an engaging and cost effective way.

As our in-house training expert and gatekeeper of talent development resources, The Training Manager at W will be responsible for the Hotel's training budget and the effective use of training resources including the effective use of the Apprenticeship Levy, ensuring that that all statutory and brand training is completed in line to company requirements.

Qualifications

We are looking for:

-An engaging trainer with polished presentation skills

-A great relationship builder with a track record of improving performance through training

-Lots of energy and enthusiasm

-Demonstrable creativity in training design

-A track record of improving the experience of guests and employees through training initiatives

-Excellent communication skills in English (both written and spoken)

-A shared passion about all things W: our brand, our ethos and our future growth plans

Other desirable characteristics include:

-Educated to university level

-Relevant experience in a similar role in hospitality

-Hotel operational experience (either food & beverage, rooms, or both)

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.