Talent Acquisition / Recruitment Manager

Job description

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Desired profile

Qualifications :

TALENT ACQUISITION / RECRUITMENT MANAGER

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Recruitment and Hiring Process

· Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.

· Establishes and maintains contact with external recruitment sources.

· Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

· Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.

· Oversees/monitors candidate identification and selection process.

· Provides subject matter expertise to property managers regarding selection procedures.

· Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.

· Performs quality control on candidate identification/selection.

Managing Staffing and Recruitment Process

· Analyzes open positions to balance the development of existing talent and business needs.

· Serves as coach and expert facilitator of the selection and interviewing process.

· Surfaces opportunities in work processes and staffing optimization.

· Makes staffing decisions to manage the talent cadre and pipeline at the property.

· Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.

· Monitors sourcing process and outcomes of staffing process.

· Ensures managers are competent in assessing and evaluating hourly staff.



Administering and Educating Employee Benefits

· Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.

· Ensures that department has the available resources on hand to administer employee.



Managing Employee Development

· Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Ensures employees are cross-trained to support successful daily operations.

· Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.

· Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.

· Ensures attendance by all new hires and participation of the leadership team in training programs

· Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.