Supervisor-Housekeeping
Venice (Provincia di Venezia) Hotels - Restaurants
Job description
The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Housekeeping Supervisor.
It is a full-time role (40-hour working week made of 8 hours per 5 days and 2 days off).
This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.
What we offer
· Professional career progression at international level in 9000 Marriott hotels
· Learning and development opportunities online, on the job and in-class
· Discounts on hotel rooms, gift shop items, food and beverage
· Encouraging management & Team-spirited colleagues
· Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program
· Canteen service and uniform
The impact you will make
Every detail adds value to a great experience for our guests, from the moment they step into their room and see that everything is in place for a comfortable and relaxing stay. An environment that gives them a feeling of freshness like the clean and perfumed linen that you have prepared to welcome them every night. As a role model for your team of Cleaners, you will coach, encourage and work alongside them so they can learn the best standards of perfection from you. It is about transforming guests into loyal customers of the hotel that offers them the feeling of being at home while being away from home. And this thanks to the attention to every minimum detail.
Your duties
· Coordinate cleaning activities, planning and distributing room tidying interventions
· Inspect guest rooms and public areas after cleaning to ensure highest standards are met
· Identify and report any maintenance issues and missing or damaged property
· Respond to requests from guests and reception
· Process reports on arrivals, departures and free rooms ready
Our expectations
· Previous experience in the role in 5* hotels, ideally in international chains
· Knowledge of the Opera system and English are advantageous skills
· A friendly and people oriented attitude
· Strongly team-oriented attitude
· A natural talent for paying attention to the smallest details
· A positive outlook and outgoing personality
· Planning, coaching, delegation and team organization skills
· Previous experience supervising a team would be a great advantage
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.